Colin Fiedler | Page 20

Service, replace front stut I was very happy that Colin got the strut covered under warranty. I have purchased three vehicles from Acura of Brookfield and when I need anew vehicl I was very happy that Colin got the strut covered under warranty. I have purchased three vehicles from Acura of Brookfield and when I need anew vehicle I'll come back to Acura of Brookfield for the next one. Thanks More

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TOP NOTCH SERVICE! The experience I had at Acura Brookfield was by far the best I've ever had. Most of my experience had to do with the top notch service I received from The experience I had at Acura Brookfield was by far the best I've ever had. Most of my experience had to do with the top notch service I received from Colin Fiedler. I would recommend this service dept. to all. Colin answered all my question's as well as handled my concerns. I must say Colin Fiedler is by far the highest quality service advisor I've come across in years of having dealerships service my vehicle. Great Job Colin! I look forward to seeing you next time! More

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Very good service. Staff does a very good job with my vehicle and they're very friendly. When I leave the car is allways wash and shining. Also dealership follow up with Staff does a very good job with my vehicle and they're very friendly. When I leave the car is allways wash and shining. Also dealership follow up with a phone call. More

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Better than all the Acura dealers in Chicago. Adam Schersing and Colin Fielder in service are awesome. No fluff, just facts. I know that I'm not going to be up-sold on services that I probably don Adam Schersing and Colin Fielder in service are awesome. No fluff, just facts. I know that I'm not going to be up-sold on services that I probably don't need. I truly cant say enough about these guys. I hope the owners see what they have with these two, and pay them well. Tony Glavan in sales has been just great to work with. Patiently answers the dumbest questions I have had. No pressure at all. More

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Class dealership from the time you walk in the door to look at a vehicle until the day you walk out. Our sales person-Rich-is an exeperience person who personificates from the time you walk in the door to look at a vehicle until the day you walk out. Our sales person-Rich-is an exeperience person who personificates knowledge & professionalism.This is our 2nd Acura. We already know the service department is great also. It is easy to see how this dealership has won so many awards! More

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Annual service, oil change Came in for an oil change. While there,the software was upgraded which we very much appreciated. Always satisfied with the efficiency of the process. Came in for an oil change. While there,the software was upgraded which we very much appreciated. Always satisfied with the efficiency of the process. More

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Not good Wrong oil in car. Synthetic oil should have been in computer. According to manufacture wrong pressure in tires. Scheduled for oil, blades & tire rotat Wrong oil in car. Synthetic oil should have been in computer. According to manufacture wrong pressure in tires. Scheduled for oil, blades & tire rotation. Did not tell me car needed schedule "B" & car needed to be in shop longer. Had to get a loaner. Over all service needs to explain what was needed. More

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Amazing Service, Very Professional The staff at Acura of Brookfield are kind, honest, and know what they are doing. They don't charge for things they shouldn't, they let you know exact The staff at Acura of Brookfield are kind, honest, and know what they are doing. They don't charge for things they shouldn't, they let you know exactly what they are doing and don't go ahead on repairs without letting you know, their work is good and timely and they are pleasant and wonderful to work with. I have bought two cars from them and both times my experience was good and the cars were in excellent shape. I would highly recommend buying from here because you know you are working with honest people. I also brought both my cars in for repairs, and was overjoyed at the service I received. Great business! More

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Excellent service as always! My TL ended up having a coolant / transmission issue. I was near the airport at the time and couldn't drive much more that few blocks before my temp My TL ended up having a coolant / transmission issue. I was near the airport at the time and couldn't drive much more that few blocks before my temp gauge would hit the roof. I talked with John Vasos and he advised it would be best to tow at that point. He hooked me up with a preferred towing vendor that arrived quickly with a flat bed too. Colin met me at the tow truck to check mileage and start checking me in. A loaner was setup quickly and I was on my way. Picked up the car the next day and I'm back on the road! This is just one of my many excellent service experiences I've had at Acura of Brookfield. They know how to keep their customers happy. The pricing is a bit higher that what you might pay at a Honda dealer, but it worth it to me. I also service my two other Hondas here as well. Keep up the great work guys! Thanks again More

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Service Department always does a great job. I've been using Acura of Brookfield for 10 years now, and I have nothing but good things to say about my experiences in their service and parts depart I've been using Acura of Brookfield for 10 years now, and I have nothing but good things to say about my experiences in their service and parts departments. They always do a great job of keeping me informed what's going on and not doing or recommending extraneous work. I've enjoyed my experience there so far, and I'd even go so far as to recommend them to non-Acura owners. I like doing a lot of maintenance myself when I have the time for it, but if time doesn't allow that, Acura of Brookfield definitely fills the gap! More

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