Connor Kach | Page 5

Bailey was amazing! We first dealt with Jackie Cooper in 2018. We had an older Mercedes’ and our power window stopped working. I was driving back to Kansas and called Jackie Cooper. They said bring it by an 2018. We had an older Mercedes’ and our power window stopped working. I was driving back to Kansas and called Jackie Cooper. They said bring it by and we will take a look at it. They fixed me up and got me back on the road to Kansas. Since then I have been in love with Mercedes and specifically Jackie Cooper service. We have looked at their vehicles for a couple years now and always noticed how every single person working there was classy, respectful, friendly and treated us well. We finally purchased our first GLA with Bailey and worked with several people through the finance department…and they were all AMAZING! If fact, we had to redo a paper but they sent a courier out to us in Owasso and even gave us a Mercedes code travel mug for Our trouble. I will be a life long Jackie Cooper customer….and so will my children. Thank you to Bailey, Connor and Chuck! You were all amazing. There is no comparison…one of a kind dealership. P.S. I am sure I missed thanking a few people for their help…..like the young man who helped my daughter set up her phone app and discuss how to work the AI system on the GLA. Also a big thank you to the young man who drove up to Owasso with the paper to sign. Such a classy group of professionals with superior service. This is how every business should do business. More

by TRISH Verified Customer Verified Customer

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Professional and personal. Good experience and the right level of information on the car. Have bought several cars at the dealership. level of information on the car. Have bought several cars at the dealership. More

by jcheidorn Verified Customer Verified Customer

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I loved the experience super easy and painless experience would definitely buy there again with out hesitation would definitely buy there again with out hesitation More

by MIKEYB74115 Verified Customer Verified Customer

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Debra and the entire team were awesome start to finish! I would buy from Jackie Cooper Imports again as my needs arise I would buy from Jackie Cooper Imports again as my needs arise More

by RKEVINBROWN Verified Customer Verified Customer

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This was my fifth Mercedes purchase, however my most recent experience left much to be desired. The entire experience of working with Jackie Cooper Imports was absolutely terrific! Their prices were fai recent experience left much to be desired. The entire experience of working with Jackie Cooper Imports was absolutely terrific! Their prices were fair, they gave a fair value for my trade-in and our Salesman Daniel Ochoa and Finance Manager Connor were beyond fantastic! We drove from out of state, and they worked with us to get everything ready so we could minimize our time at the dealership. Overall an excellent experience! More

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Alex Hogman, was very helpful and nice to work with he went about and beyond to help me. Kendal Taylor was very helpful and knowledgeable is businesses loan department he got me the lowest rate possible. went about and beyond to help me. Kendal Taylor was very helpful and knowledgeable is businesses loan department he got me the lowest rate possible. Now for the bad Josiah Vann was very up Tight He would not listen to me when I told him my husband needed to leave and we needed our keys back to my Gl 450 that was going to be trade in. I told him to just text me and we can fishing the deal up the next day. He said ok I will get you the keys. 10 minutes go buy he comes back talking some about the price, I tell him again we need to leave just text me. He leaves again gone 10 minutes comes back with some paperwork, I tell him for the 3rd time I need to go now. Leaves comes back 20 minutes later with some other guy said he the manager. I tell him okay nice to meet you we need to leave. The manager had a nasty attitude!!!! And guess what did not have my keys. After an additional 5 more minutes. I was finally giving my keys! Just total Disregard and disrespect for my time. More

by toy.la.3000 Verified Customer Verified Customer

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