Corey Isaac

Very big most everyone was friendly. Cory was willing to please us They were interested in how our day was going. Cory was willing to please us They were interested in how our day was going. More

by whprivett Verified Customer Verified Customer

Report | Print

This has absolutely been the worst car experience I have ever had. I took my car to service and wasted almost two thousand dollars when I clearly told the service desk to complete an assessment and if repai ever had. I took my car to service and wasted almost two thousand dollars when I clearly told the service desk to complete an assessment and if repairs are over $1000 then I would rather purchase a new car. The repairs were a little over that so I agreed to the repairs. However, in only a few weeks the same problem persisted and almost $2000 later even after speaking with your sales personnel. I was not sold a car when I can purchase one. I was instead given back a car that now needs more repairs. So although I will probably buy a new car within the next few weeks. I would most likely NOT purchase a vehicle from your dealership because your service and sales have been the worst ever. More

by Venita Verified Customer Verified Customer

Report | Print

Corey was very helpful and closing the transaction and follow support post the sale. Thank you follow support post the sale. Thank you More

by satish.varma Verified Customer Verified Customer

Report | Print

Great service all around, was in and out without any hassle. Got the car I wanted at the price I wanted. hassle. Got the car I wanted at the price I wanted. More

by ALEX VILLALPANDO Verified Customer Verified Customer

Report | Print

Corey, was very professional and willing to help an out of state buyer. Recommended the dealership to my family that live in Texas. of state buyer. Recommended the dealership to my family that live in Texas. More

by RETIREDARMY2019 Verified Customer Verified Customer

Report | Print

Absolutely exceptional experience from the moment we walked on the lot. Sales Rep, Corey Isaac was extremely knowledgeable, patient and kept us laughing at every turn. He listened and made informed re walked on the lot. Sales Rep, Corey Isaac was extremely knowledgeable, patient and kept us laughing at every turn. He listened and made informed recommendations and even explained in detail the pros and cons of our decision. Nelson walked us through every possible "Bell and whistle" on the vehicle and made sure everything was perfect before we drove off. Dean, in the business department, was transparent and didn't rush us out, ensuring we had all of our questions answered on the financing process. In total, this was one of the best car purchase experiences we have ever had, and we will definitely be back in the future! Kudos to the Crest Cadillac team for a job well done! More

Report | Print

Crest team has a follow up process that makes you wish AI was further along than it is. We worked our deal through Corey which not to shame him but seems he has not been in the business very long so I tried was further along than it is. We worked our deal through Corey which not to shame him but seems he has not been in the business very long so I tried not to be to hard on him. The management staff seemed to not give him answers in a timely manner and was tough to get responses. We ended up doing the deal and paid for transportation to Colorado. Along the route the driver informed me that they had been hit by a rock and cracked the windshield to which they instructed me to reach out to the dealership and they would help me with the repair. Upon delivery I took picture and sent them to Corey regarding stains and missing equipment that was clearly in the video he had sent me a couple days prior, and a screw in the tire ( I did not mention this to them as I figured it was a quick plug). He told me he would get it the detail department and managers and see what he could do. When I finally decided to reach back out, because I had not heard back he told me that the missing items were not available and i was a little confused as they were clearly in the video. When I expressed that the key tag said it was key 1/2 he suddenly found the key and mailed it out to me, but said that they would not be able to provide the missing hose nor a response to the broken windshield. After 2 weeks of leaving messages for the management team I finally got a call back from Khodie the sales manager claiming that I had deceived them regarding the damages on our trade-in (hail) that I clearly pointed out multiple times to them and sent detailed photos. The conversation I had with Khodie seemed like he was trying to strong arm me not knowing that I was in the business which he got angry and threatened me with “If I post a review that will not be the last time I would be hearing from them”. Hence the reason I am writing this review to show people what kind of experience you can expect. I imagine I’ll be hearing from them soon. More

Report | Print

Excellent experience. Corey was an excellent salesman and the lady in finance did an awesome job. Corey was an excellent salesman and the lady in finance did an awesome job. More

by STEVE Verified Customer Verified Customer

Report | Print

Great, prompt, and very efficient service! < 1 hr from arrival, selection of certified pre-owned vehicle, test drive, trade-in/price settlement, finance, to drive out! < 1 hr from arrival, selection of certified pre-owned vehicle, test drive, trade-in/price settlement, finance, to drive out! More

by RFNASH2000 Verified Customer Verified Customer

Report | Print

Good experience. Only complaint is that it took a very long time even though we weren’t financing Only complaint is that it took a very long time even though we weren’t financing More

by THESTRAZDINS Verified Customer Verified Customer

Report | Print