Courtney Gayle
Courtney Gayle at Al Hendrickson Toyota
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Courtney Gayle | Page 2

Assistant Parts Manager

Al Hendrickson Toyota

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
51 Reviews
4.4

51 Reviews

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51 Reviews of Courtney Gayle

May 28, 2023

Dealership Rating
Employee Rating

Great service always easy to Get in and out without any issues and not overly priced More

by BRII0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Al Hendrickson Toyota responded

Thanks for the 5-star review! We're proud to have consistently provided you with an efficient and fair vehicle service at Al Hendrickson Toyota. We appreciate your business and hope to see you again!

April 15, 2023

Dealership Rating
Employee Rating

You sold me a 2019 DODGE GRAND CARAVAN DEFECTED ! After not even SIX MONTHS my transmission has GONE ! Your ESTIMATE is $ 6649.46 !!! Shame on you. More

by SAVERIO MACALUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2023

Al Hendrickson Toyota responded

Saverio, we're very sorry to hear that you're experiencing trouble with your vehicle. We take pride in delivering top-quality cars to our customers, so it is disappointing to read about your experience. We would like to help resolve the issue as soon as possible. Please give me a call so we can discuss this together. Thank you, Norman Frantz - Service Manager - 954-545-6931

Apr 27, 2023

SAVERIO MACALUSO responded

my name is Saverio Macaluso on 10/10/22 You sold me a DODGE GRAND CARAVAN (VIN NR 2C4RDGEKR760605) “DEFECTIVE”, for which I returned it to service yesterday, Mr. Fabio Acerra (chief mechanic) and Mr. Henry Delgado are aware of this. The vehicle was left in front of the service and I have already contacted the bank in the capital that I have now stopped owning and I will NOT continue with any installment payment. Take back the faulty machine you sold me and see what to do with it... I am no longer responsible for it and HOLD NO RESPONSIBILITY. Shame on you!

Apr 27, 2023

SAVERIO MACALUSO responded

$ 6649.46 ‼️‼️‼️ ( after SIX MONTHS ‼️) SHAME ON YOU ❗️

May 15, 2023

Al Hendrickson Toyota responded

Mr. Macaluso, We apologize that you are experiencing mechanical problems with your vehicle. You should come into the dealership and sit down with one of our Used Car Managers. If you would like to set up an appointment, please contact me at your convenience. Thank you, Jessica Fernandez- Assistant to Chairman & CEO- 954-545-6931

May 15, 2023

SAVERIO MACALUSO responded

Too late you have NO PROFESSIONALISM.

March 29, 2023

Dealership Rating
Employee Rating

Doing great job . Appreciated you all I hope you guy keeps doing great job like that. I really appreciated you guys. May God of Jacob Joseph Izarack . Bless you. More

by JEANDONALDGRANDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr. , Shedrick Anderson, Denise R

Mar 29, 2023

Al Hendrickson Toyota responded

Thank you for glowing review and best wishes! We're happy to have been of assistance. We hope to see you again at Al Hendrickson Toyota!

March 27, 2023

Dealership Rating
Employee Rating

Excellent friendly staff great service department convenient hours and best of all close to home More

by oajester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Chris Kulazidis , Frank Sanchez

Mar 27, 2023

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

March 26, 2023

Dealership Rating
Employee Rating

Thank you yet again for great service and fast work and fixing my scions issue !!! More

by BRII0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota. Safe travels!

February 05, 2023

Dealership Rating
Employee Rating

Treatment at Al Hendrickson Toyota is above a beyond. The staffs were knowledgeable, fun to be around while waiting and very kind. I did not have an appointment, they were still able to accommodate m More

by EMMANUEL DORSAINVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Al Hendrickson Toyota responded

Emmanuel, thank you for the review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 05, 2023

Dealership Rating
Employee Rating

Never any issues always outstanding service and fast … i would not go anywhere else for service or to even buy a car !!! More

by BRII0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, James Daus, Wesley Bonito , Brecheneve B, Dexter Marshall

Feb 06, 2023

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your support and hope to see you back again at Al Hendrickson Toyota!

December 09, 2022

Dealership Rating
Employee Rating

Always willing to help. Sometimes it seems that they are rushing and not doing as throughout a job as they could. More

by nipboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Dec 09, 2022

Al Hendrickson Toyota responded

Thank you for the review of us here at Al Hendrickson Toyota. We appreciate the feedback, and hope you have a great day!

November 08, 2022

Dealership Rating
Employee Rating

Also fast excellent service never any issues would not got any where else for service More

by BRII0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kulazidis, James Daus

Nov 08, 2022

Al Hendrickson Toyota responded

Thank you for taking the time to leave Al Hendrickson Toyota such a fantastic 5-star review! We are thrilled to hear how excellent your experience was with us and thank you for being such a loyal customer. Have a great day and we hope to see you again down the road for any future service needs!

October 11, 2022

Dealership Rating
Employee Rating

It was a great experience,the people that helped me where very nice and where very professional,again thank you keep up the good customer service. Have a blessed day. More

by puddinbear6378
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell

Oct 11, 2022

Al Hendrickson Toyota responded

Thank you for the 5-stars and wonderful shoutout to our team! We hope to see you again at Al Hendrickson Toyota!

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