Craig Burger

Gary Glaze in Service is exceptional! He goes above and beyond expectations. With attentive time management and communication skills, our service experience is top tier! He goes above and beyond expectations. With attentive time management and communication skills, our service experience is top tier! More

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Facility is well maintained. Bathroom is clean and good looking. Snacks and beverages are available. TV to keep you amused. Friendly & helpful staff. Bathroom is clean and good looking. Snacks and beverages are available. TV to keep you amused. Friendly & helpful staff. More

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BMW of Salem handled our transaction satisfactory. When there was a problem they resolved it satisfactory. When there was a problem they resolved it satisfactory. More

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These guys are amazing! No pressure and very friendly and professional. Craig was a great salesman. One of the smoothest car buys I have ever done, and they take care of the No pressure and very friendly and professional. Craig was a great salesman. One of the smoothest car buys I have ever done, and they take care of their customers after the purchase. Highly recommended to anybody looking for a new or used vehicle. More

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Joe in Service was absolutely fantastic to work with, he was very helpful and friendly. The service technicians Kenny and Shawn were amazing, they explained everything in detail and were very knowledgeable. was very helpful and friendly. The service technicians Kenny and Shawn were amazing, they explained everything in detail and were very knowledgeable. Everyone at the dealership was very friendly and nice. Keep up the good work BMW of Salem, I will always bring my car here! More

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I have never had such an easy, pleasant car buying experience! Craig, our sales person, was knowledgeable, likeable, and accommodating. He made us fair offers, both for my trade and for the purchase p experience! Craig, our sales person, was knowledgeable, likeable, and accommodating. He made us fair offers, both for my trade and for the purchase price of my new vehicle. The process was quick, and the level of customer service was on par with that which one would expect from a luxury car dealership. I left BMW of Salem with a smile on my face, and I will gladly return for future purchases!! More

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Realized Dream We looked at a similar vehicle in Portland, Made an appointment to look at the same model at BMW of Salem. The first experience in Portland left us wi We looked at a similar vehicle in Portland, Made an appointment to look at the same model at BMW of Salem. The first experience in Portland left us with questions that put our choice of Model in doubt, however when we arrived for our appointment the car we wanted to see was parked if front and ready to look at not tucked away behind the building. My wife is handicapped after an encounter with a drunk driver it is difficult to shop this was a blessing. Craig Burger our Client Adviser was helpful and had tremendous knowledge of this model (not a BMW) he not only answered our questions about this car but helped us understand what we had seen on our previous experience in Portland. I had a hard time getting my wife to leave the lot that night. The car had just come to them and had not been through their shop or detailed. The next morning we called and made an offer on the car. That evening we signed the papers to get that part taken care of, During the inspection and oil change shop had ordered two new tires that had not arrived and we did not expect the car to be ready for a few days. The next morning we got a call from Jeffery the finance Manager to tell us we had forgotten to sign our down payment check and asked us to stop by, That afternoon when we arrived at the dealership our new vehicle was parked out front detailed with FOUR new tires ready for delivery. The truth is we were not their to buy a new BMW we came for a seven year old used SUV that we have needed for two years. Jeffery helped us with our challenges in finance, Craig treated us like we were buying a 7 Series and was delightful every minute, The new BMW's were beautiful but the selection of very nice used inventory I saw should make this a come and look spot for you. Larry H. More

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BMW of Salem Cares After the purchase of my vehicle, this team at BMW have been phenomenal ! The salesman, Craig Burger was so knowledgeable about these vehicles. He w After the purchase of my vehicle, this team at BMW have been phenomenal ! The salesman, Craig Burger was so knowledgeable about these vehicles. He was very truthful and honest to me as a customer, very commendable ! I returned to have my vehicle personalized for me, and with Adam Foster's help, patience and knowledge made this experience outstanding ! Everyone I had contact with from the receptionist to the finance personnel were so friendly, helpful and caring. It made the whole experience enjoyable. More

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Great experience! Craig is great to work with. They went the extra mile for us. Great job all around. Very friendly and willing to be reasonable. Will be returning Craig is great to work with. They went the extra mile for us. Great job all around. Very friendly and willing to be reasonable. Will be returning in the future for next car. More

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Exceptional Customer Service We enjoy our relationship with BMW of Salem, you can count on an exceptional experience with all departments, from a dealership that supports the loca We enjoy our relationship with BMW of Salem, you can count on an exceptional experience with all departments, from a dealership that supports the local community. Craig, Lisa, and Jeffrey took great care of us during our recent visit and Jim, Nick, Ashlie, Kinsey, Chris, Aaron, Gary, and Jon always provide outstanding service and support. We enjoyed working with Craig during our recent visit; he worked closely with us to find the right car for our needs. More

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