Adam Summerfelt

As a dealership in BMW in Salem is service oriented he creates a great customer experience. The service department is the best service department I have dealt with in the last 40 years it is because of t creates a great customer experience. The service department is the best service department I have dealt with in the last 40 years it is because of the service department that I bought a new BMW. I would recommend to anyone to use a BMW in Salem as your dealership. I purchased a BMW instead of, a vehicle BMW does not build because I wanted to do business with this dealership. Aaron, the BMW service rep is absolutely the best representation of this company’s customer service experience More

Helpful 0

Report | Print

I always appreciate the cleanliness of dealership, knowledge of staff and the friendliness of staff. knowledge of staff and the friendliness of staff. More

Helpful 0

Report | Print

Welcoming, directed me to my helper, polite and engaging. Kept me informed of what was expected and also very clean. Had refreshments while I waited. Great visit! Kept me informed of what was expected and also very clean. Had refreshments while I waited. Great visit! More

Helpful 0

Report | Print

Have had BMWs serviced from Oregon to Texas. This is by far the most helpful and friendly location we have ever used. They truly cared about our service problems and were committed to resolvin This is by far the most helpful and friendly location we have ever used. They truly cared about our service problems and were committed to resolving them. More

Helpful 0

Report | Print

Best service in town friendly people to work with and really nice place to be Great customer service really nice place to be Great customer service More

Helpful 0

Report | Print

Service is the most important factor for me. I drive from Seattle passing other BMW dealerships just to have my car serviced by you. You've given me great attention with an ability to get me inl I drive from Seattle passing other BMW dealerships just to have my car serviced by you. You've given me great attention with an ability to get me inline quickly if my circumstances are urgent. More

Helpful 0

Report | Print

Wonderful place with amazing customer service. They got my car in and it was done in a very reasonable time, Aaron knew what to do and helped out a ton, definitely going back soon They got my car in and it was done in a very reasonable time, Aaron knew what to do and helped out a ton, definitely going back soon More

Helpful 0

Report | Print

I always have a great experience at BMW of SALEM Joe and his crew are excellent his crew are excellent More

Helpful 0

Report | Print

Great service advisor and technician, repair done on time and having a loaner was a great help. and having a loaner was a great help. More

Helpful 0

Report | Print

Joe in Service was absolutely fantastic to work with, he was very helpful and friendly. The service technicians Kenny and Shawn were amazing, they explained everything in detail and were very knowledgeable. was very helpful and friendly. The service technicians Kenny and Shawn were amazing, they explained everything in detail and were very knowledgeable. Everyone at the dealership was very friendly and nice. Keep up the good work BMW of Salem, I will always bring my car here! More

Helpful 0

Report | Print