My Review Of Park Ave BMW:
Craig Cayetano @ Park Avenue Internet Sales,
THANK you very much for making this lease transaction possible, and for putting together such an attractive package for me. The lease signing and vehicle pick-up this past Friday was probably one of the most pleasant and easiest transactions I have experienced. There is a reason why I have now acquired 5 BMW vehicles from Park Avenue over the past years, and hopefully I will remain a faithful customer for years to come. Although I did look at Audi briefly, neither the product or the pricing were in the same ballpark. I also didn't bother to contact any competing BMW dealerships as you guys have really earned my respect and patronage, and the personal relationships are important to me....both in the sales/leasing and service.
Thank you again for knowing what my needs and requirements were, and making it happen. I really appreciate the professionalism and personal touch that both you and your sales manager Gregg Berkowitz bring to the table. It is always a pleasure to interact with you, as you have an elevated understanding of your business that I have not experienced anywhere else. I feel that I am getting service, not a hard sales job that is so typical in the industry. No wonder that you are so successful!
I also have very high confidence in your service staff as well, and have an excellent working relationship with Rick Pellilo, who has been taken on the role of being my exlusive service manager. With 2 Park Avenue BMW vehicles currently on the road, we have never been let down or neglected.
Best regards and good luck,
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