Craig Cayetano at Park Ave BMW

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano, Brad Russak

My Review of Park Ave BMW:
Brad is an excellent dealer whom is extremely knowledgeable, professional, and makes the process of purchasing a luxury car extremely easy and enjoyable. I highly recommend working with Brad if you are looking into purchasing a new vehicle, as I know he provides the highest quality of customer service. I will definitely be working with Brad in the future!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano, Roger Pic

My Review of Park Ave BMW:
This was my fourth car purchased from Park Ave Bmw, but my first New BMW. When you get treated right it's easy to go back. Craig Cayetano was my salesman all four times.Craigs knowledge of the product he sells is something I've never seen at any other dealership. The man took the time to make sure I understood how everything worked and set up my phone and radio.It was a pleasurable car buying experience, they all were .Thanks Craig. It would not be a totally honest review unless I mention Roger Pic in finance. Roger got me the best rate and got it done fast. He made the financing process painless. So thanks Craig and Roger for a great car buying experience. .

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano

My Review of Park Ave BMW:
I could find honesty at Park ave - a rare commodity usually at dealerships. Craig Cayetano I think is one of the best CAs I came across in my search for the X3. Always reachable and very upfront about options/accessories and their pros /cons and gave very honest opinion. Thank you Craig! Overall a great purchase experience for my new X3 from Park Ave BMW.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano

My Review of Park Ave BMW:
This is the second time that I had the pleasure of working with Craig. I first got my 5 series with Craig went above and beyond for me especially since I am extremely busy. He followed up with me and got me out of my lease early and got me the car I wanted. He stayed with me for an hour just showing me how to work the mechanics of the car. Thank you Craig!!! My son is ready for a new car and he will be coming to Craig.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano

My Review of Park Ave BMW:
He was awesome to work with, showed me cars to exactly what I was looking for.Very knowledgeable on the cars he sells, also after the sale called me to check that everything was fine and wanted to know if he could help me further on my BMW purchase.
I like his honesty and the quality of work and services he provided to me during the car purching.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano

My Review of Park Ave BMW:
Great experience, especially considering the last BMW dealership I had been to when I leased my last car. I was actually thinking about avoiding BMW as a result, but have to say that Craig and everyone at Park Ave BMW won my loyalty over. Customer service is so good that I had to write a review although I usually don't take the time out to do so. It may be hard to believe but I can't say enough good things about Craig and Park Ave BMW. When you run 2 businesses during a recession the last thing you want is to take the time out and deal with the complications of getting a new car. So it was a great relief that it was a simple and quick process where the only thing I needed to do was tell them what I wanted and sign some papers.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano

My Review of Park Ave BMW:
This dealership, and especially Craig Cayetano, made my purchase extremely easy. Moreover, they were knowledgeable and forthcoming with information relative to ALL questions. In short, I experienced none of the run-around associated with car dealers. They were professional, courteous, and communicative!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gregg Berkowitz, Craig Cayetano, Roger Pic

My Review of Park Ave BMW:
Darren DeLuca recommened Gregg Berkowitz and Park Ave BMW. He is a freind and ownes a 2010 BMW M5.

Gregg Berkowitz and Craig Cayetano were a total pleaure to deal with throughout the whole process. They were professional and made the decision to choose BMW the confident one.

Roger Pic presented all the options to me without any pressure. He gave very good descriptions on the choices presented, and accepted all my answers with grace.

I will continue to be a Park Ave BMW customer, and recommend the facility in the future.

Regards,

Brian McKenna

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Cayetano

My Review of Park Ave BMW:
Craig was outstanding and was able to multi task when ever anything interupted out discussion. He is truly world class and very much the reason I purchased a car from him. Being in NYC for almost 30 years , I'm very much not impressed with most sales people however Craig when above and beyond and made me feel like I was the only customer he had. Would buy again from him anytime !!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gregg Berkowitz, Craig Cayetano

My Review of Park Ave BMW:
I have been a customer of Gregg’s since 1999 and the great service and prices is what keeps me coming back. This is my 4th lease of a new car and Gregg and Craig always work with my hectic schedule and make the purchase quick and seamless. Highly recommended!

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