Craig Hewit
Craig Hewit at Bell Audi
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Craig Hewit | Page 12

Service Consultant

Bell Audi

782 US-1
Edison, NJ 08817

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4.9
128 Reviews
4.9

128 Reviews

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128 Reviews of Craig Hewit

January 19, 2021

Dealership Rating
Employee Rating

They worked hard to get me in and out. Very polite and comfortable while I waited for my car to be completed. Internet access also made the waiting pleasurable More

by Denkyem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Bell Audi responded

Thank you for taking the time to share! We strive to deliver an efficient and transparent service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Bell Audi next time!

December 30, 2020

Dealership Rating
Employee Rating

This is my 2nd car with Bell Audi; I love the brand and this dealership has been nothing but professional and top of the line! More

by drhailes111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The service greeters/intake are the best; please acknowledge them

Dec 30, 2020

Bell Audi responded

Thank you for your repeat business here at Bell Audi, it means a lot to us! We are thrilled that your experiences here have reflected the high level of service we expect from our team. We wish you safe travels in your new car!

December 22, 2020

Dealership Rating
Employee Rating

Customer service outstandingCraig Hewit was attentive Customer service outstanding Craig Hewit was attentive and courteous to resolve the issue. The dealership and staff treat you like family. Thank you More

by RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Bell Audi responded

Your feedback means so much to us and we appreciate you taking the time to share! It is great to hear that Craig was such a pleasure to work with during your visit to Bell Audi. Hope to see you next time!

Dec 23, 2020

RD responded

Glad to be part of the Audi family.

December 01, 2020

Dealership Rating
Employee Rating

Terrible experience overall. Condescending and arrogant Approach to talking to customers. If this is the way you want to be treated than head over for service. Will not return, purchased my first Audi More

by Af13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Dec 23, 2020

Bell Audi responded

This doesn't sound like the friendly and accommodating service I expect from my team and I’d like to apologize. We've deeply valued your business over the years, and I would appreciate the chance to get more details about what happened here so we can address this feedback with the right people and earn back your confidence in us. Would you please give me a call at your earliest convenience? Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

November 17, 2020

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Employee Rating

Very efficient well run establishment. Never a long wait, friendly knowledgeable staff. I would recommend this dealership and service department to any of my friends and family. More

by MDDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2020

Bell Audi responded

Thank you for stopping by to review Bell Audi! We're glad to hear that our service department continues to impress you!

November 03, 2020

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Employee Rating

Service was prompt and good. I wish the prices in items available for purchase elsewhere was more in line with the market such as the cost of tires More

by brigiov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Bell Audi responded

Thank you for sharing this feedback. It's our goal to provide excellent service at a great value and I appreciate you reaching out. We will keep this in mind moving forward. Michael Slyman - Service Manager - 888-681-7167 ext 115

November 02, 2020

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Employee Rating

Always a great experience. Nice people to deal with.. very prompt. Technicians do quality work and are as quick as possible. Dealership is clean and organized. Loaners cars are always clean. More

by Apash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2020

Bell Audi responded

Thank you for the review! It is always a pleasure to work with you here at Bell Audi, and we look forward to your next visit!

October 27, 2020

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Employee Rating

I was helped right away. Had an oil change and one year check. Technician sent a video showing my car and work completed. Car washed. Done in a little over an hour. Quite pleased! More

by Loricee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Bell Audi responded

Thank you for taking the time to leave us a review! It was our pleasure to change your oil and service your vehicle here at Bell Audi, and we look forward to your next visit!

July 17, 2020

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Employee Rating

Great service, knowledgeable staff, friendly atmosphere, truly a professional shop from top to bottom. I would recommend them to anyone who asked and will always come back. More

by Garrettferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert D'Angelo, Ryan Schmidt, Jason Skolnick , Aubrey Brandt, Steven Cotter, Jinal Patel, Ashley Rosario

Jul 17, 2020

Bell Audi responded

Your endorsement means the world to us, Garrett! We're proud to deliver friendly, knowledgeable service every time you come by. Thank you for continuing to trust Bell Audi with your business!

May 12, 2020

Dealership Rating
Employee Rating

They were extremely careful and courteous. Also performed all necessary work in a timely fashion. When most people think of having their cars serviced it’s usually a head ache. Not the case at Bell Audi. More

by George. Grimaldi
Recommend Dealer
Yes
May 12, 2020

Bell Audi responded

Geroge, thank you for the five stars! We are so glad our team provided the careful and courteous service we strive for at Bell Audi. We look forward to your next visit!

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