Craig was born and raised in Saukville. As a child, he always had an interest in cars. He has been in the service industry since 2010. Craigs is patient, kind and knowledgeable and makes sure his customer are taken care of. He now lives in Milwaukee with his wife and two-year-old son. There's nothing more that he loves then coming home to his son waiting for him at the door with open arms saying "da"
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
13 yrs, 7 mos
Languages Spoken
English
676 Reviews
Write a Review676 Reviews of Craig Prochaska
April 30, 2018
Oil change tire rotation check fluids,brakes,belts Service was completed in a reasonable amount of time....service manager was very helpful. I work days and it’s very helpful to me that the Service Cen Service was completed in a reasonable amount of time....service manager was very helpful. I work days and it’s very helpful to me that the Service Center is open on Saturday. More
Other Employees Tagged: Nick Strickling , Keri Johnson, Christina Sciortino
April 27, 2018
Very pleased I came in with an on going issue that was resolved to everyone's satisfaction. It cost me nothing but time spent. Thanks everyone for your help. I came in with an on going issue that was resolved to everyone's satisfaction. It cost me nothing but time spent. Thanks everyone for your help. More
Other Employees Tagged: Jessie Schumacher , Caleb Repinski
April 23, 2018
What a fantastic experience. Working with Joseph Sardina was wonderful his attention to detail is amazing. Nick in finance was as friendly as everybody else in the dealership. Working with Joseph Sardina was wonderful his attention to detail is amazing. Nick in finance was as friendly as everybody else in the dealership. I came in to get an oil change and walked out with different car. My wife loves it we are very happy. More
Other Employees Tagged: Nick Strickling, Gena Sanchez , Joseph Sardina
April 19, 2018
Power Steering Replacement of Part Unfortunately 4 months after buying my 2017 Ford Explorer from Braeger I started to experience a bunch of warning signals on the dashboard (ie. servic Unfortunately 4 months after buying my 2017 Ford Explorer from Braeger I started to experience a bunch of warning signals on the dashboard (ie. service advancetrac warning, ABS, terrain system management, etc.). I brought it in after a week of experiencing these warnings and the car manual recommended a technician see it right away. I brought it in and in a matter of hours they notified me it needed a new part. I had to wait a couple days over the weekend for the part to come in but they had it fixed the same day the part arrived. I have had no trouble since. I was frustrated the car was 4 months old and already was having issues and Braeger couldn’t give me a loaner car the days they were waiting for the part to come in. Overall though the experience was good with their service department. More
April 19, 2018
Efficient, friendly, timely First time in for service. Friendly staff, took care of recall and maintenance in one visit clean visitor area, refreshments were a plus. Will retu First time in for service. Friendly staff, took care of recall and maintenance in one visit clean visitor area, refreshments were a plus. Will return More
April 17, 2018
Recall & Service Professional and friendly as always... No body enjoys taking there vehicle in for service, however, Braeger and it's employees makes it as comfortabl Professional and friendly as always... No body enjoys taking there vehicle in for service, however, Braeger and it's employees makes it as comfortable and painless as possible. More
Other Employees Tagged: Caleb Repinski, Chad Sandman
April 10, 2018
Professional and pleasant. Very satisfied. They took care of me in a timely but courteous manner. They even went the extra mile by taking care of a recall issue, even though I had not yet rece They took care of me in a timely but courteous manner. They even went the extra mile by taking care of a recall issue, even though I had not yet received the official notice, which will save me an extra trip. More
April 04, 2018
Quick and Effective Visit for Standard Maintenance I stopped in for a standard LOF and tire rotation. I arrived a little early and my service was finished early. They also implemented a minor recall I stopped in for a standard LOF and tire rotation. I arrived a little early and my service was finished early. They also implemented a minor recall repair in the standard time for my regular service More
March 29, 2018
Great Customer Service The focus of Braeger ford is customer satisfaction and ensure quality work for services. This can be seen through the smiling faces of everyone in off The focus of Braeger ford is customer satisfaction and ensure quality work for services. This can be seen through the smiling faces of everyone in office from when you come in to when you leave. They are very informative and keep customers in the loop on what may be best for them and give options to what serviced they have to offer. Braeger is my go to place for my car. More
Other Employees Tagged: Chad Sandman
March 23, 2018
Recall In and out in less time than expected. Extremely friendly and knowledgeable service representatives. As always, the service visit went as expected, In and out in less time than expected. Extremely friendly and knowledgeable service representatives. As always, the service visit went as expected, no hitches, no glitch. More
Other Employees Tagged: Chad Sandman