Craig Servo | Page 22
Service Advisor
Lorenzo Nissan Ft. Lauderdale
1051 S Federal Hwy
Fort Lauderdale, FL 33316
225 Reviews
Write a Review225 Reviews of Craig Servo
October 11, 2022
Good services and good work. Thank you very much for your services . God bless yall Thank you very much for your services . God bless yall More
Other Employees Tagged: Nestor Alvarez, Terry Kelly, Gerald Wynter , Mike Hernandez
October 09, 2022
The man who signed me in was very helpful, but I spent 5-6 hours waiting for my car. That is an outrageous waste of time. I would have appreciated a shuttle to take me home and pick ne up . 5-6 hours waiting for my car. That is an outrageous waste of time. I would have appreciated a shuttle to take me home and pick ne up . More
September 28, 2022
Excellent service team led by Craig! When they encountered a problem getting a part, they arranged for a rental immediately. Craig kept me up-to-date since the part was back-ordered. The When they encountered a problem getting a part, they arranged for a rental immediately. Craig kept me up-to-date since the part was back-ordered. The work was completed perfectly and even replaced a battery that I didn’t know needed replacing. Thanks! More
September 22, 2022
Because of this dealerships lack of concern for addressing major safety concerns on my vehicle, I was almost struck this morning and the person who almost hit me became belligerent, hostile, and v addressing major safety concerns on my vehicle, I was almost struck this morning and the person who almost hit me became belligerent, hostile, and violent. So not only did I almost get into a collision, but also was almost assaulted because the other driver thought I panic braked on purpose. If I had it to do over, I would’ve never purchased from this incompetent place. More
Other Employees Tagged: Theo Cameron, Nestor Alvarez, Terry Kelly, Gerald Wynter , Mike Hernandez, Chris Magdalena, David Wachs
September 08, 2022
Paid cash for the truck knowing it had the check engine light on. Was told this is a simple repair and in writing they will fix it. Here we are a month later and they still have the truck. No communication light on. Was told this is a simple repair and in writing they will fix it. Here we are a month later and they still have the truck. No communication from any staff including management. It's been a nightmare to deal with. They haven't repaired the truck they haven't returned my calls they haven't given me a refund they just gave me a rental that I can't even use for my work. Super frustrating and just want my money back so I can go buy a truck I can use for work and stop pushing jobs and losing money because I don't have a vehicle that can pull a trailer More
Other Employees Tagged: Theo Cameron, Nestor Alvarez, Terry Kelly, Gerald Wynter , Mike Hernandez, Chris Magdalena, Kenton Moore, David Wachs
September 06, 2022
Professional attentive and efficient staff. Professional attentive and efficient staff. attentive and efficient staff. Professional attentive and staff. Professional attentive and efficient staff. attentive and efficient staff. Professional attentive and staff. More
September 06, 2022
Craig is always patient and informative. No matter how busy he is his approach is as if you are the only client he has to deal with. And that I understand what is happening with the vehicle. No matter how busy he is his approach is as if you are the only client he has to deal with. And that I understand what is happening with the vehicle. Thanks so very much. More
September 03, 2022
Very incompetent and uncaring set of people. All smiles during the sell, but the service department is beyond a nightmare and is the rudest bunch of people I’ve ever encountered. No one at this All smiles during the sell, but the service department is beyond a nightmare and is the rudest bunch of people I’ve ever encountered. No one at this dealership returns phone calls nor answers the phones 80% of the time. I called 10 times to get that average so you can do the math. This is the worse dealership I’ve ever dealt with and I’ve been buying vehicles for over 30 years. Nissan should pull their franchise from this group. Truly a buyer beware location for sure. Will never buy another Nissan thanks to this dealership. I can’t say enough negative things. More
Other Employees Tagged: Theo Cameron, Nestor Alvarez, Terry Kelly, Gerald Wynter , Mike Hernandez, Chris Magdalena, David Wachs