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Nestor Alvarez
Nestor Alvarez at Lorenzo Nissan Ft. Lauderdale
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Nestor Alvarez

Service Manager

Lorenzo Nissan Ft. Lauderdale

1051 S Federal Hwy
Fort Lauderdale, FL 33316

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4.1
107 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

45 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.1

107 Reviews

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107 Reviews of Nestor Alvarez

April 09, 2024

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Not happy with the loaner car program. I am being charged by hertz for the loaner. I think Lorenzo Nissan needs to figure this issue out. I also am not happy that my Nissan Armada conti More

by RICHARD711
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Recommend Dealer
Yes

Other Employees Tagged: Theo Cameron, Terry Kelly

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March 27, 2024

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Service was great. I was in and out with my purchase. Had one problem that was solved right away. More

by POLISHEDRIDESCC
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Recommend Dealer
Yes

Other Employees Tagged: Larry Borgela, Luis Becerra

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March 14, 2024

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We will Defiantly visit again. Great Service Department with Fantastic Management. Mr. Alvarez, you have done a Magnificent Job !!! More

by asierra
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Yes
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March 14, 2024

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Best service manager around . He’s responsible and committed to his clients and Nissan. Mr alvarez Is caring and knowledgeable . his 40’yrs plus in service is certainly evident . More

by Maurofifi
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Yes
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February 21, 2024

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This dealership is amazing. They have helped me several different occasions when I was having car trouble. They made it easy to use my warranty. I would highly recommend More

by ERICPAQUIN04@GMAIL.COM
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Recommend Dealer
Yes

Other Employees Tagged: Craig Servo, Terry Kelly, Gerald Wynter

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February 08, 2024

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Professional great communication and stellar service - staff was wonderful and the dealership itself was clean More

by Daniel
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Recommend Dealer
Yes

Other Employees Tagged: Theo Cameron, Alex Bazan, Luca Perez, Eddy Del-Cid, John Mikulla, Randy Hamilton, Craig Servo, Terry Kelly, Gerald Wynter

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January 18, 2024

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I really appreciate the service the employees are very friendly and helpful with people this is my family dealer and tell you the truth More

by HERMIPIETIT
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Recommend Dealer
Yes

Other Employees Tagged: Theo Cameron, Alex Bazan, Luca Perez, Robert Rosario, Eddy Del-Cid, Randy Hamilton, Craig Servo, Terry Kelly

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December 23, 2023

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Worst experience I've ever had buying ANYTHING. Warning lights turned on as soon as I left the dealership. The car needed $7k in repairs for it to be safely driven and Lorenzo Nissan has done nothi More

by Adriana
Recommend Dealer
No

Other Employees Tagged: Theo Cameron , Ashley Cid

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Dec 24, 2023

Lorenzo Nissan Ft. Lauderdale responded

Hello Adriana, i apologize for any inconvenience our goal is to determine if the incident has happened prior the sale or after the sale. it was brought to our attention that the car was driven excessively in 4WD after it was delivered that would cause an issue like that to happen. Our inspection on the vehicle does not show any faulty parts, the car was inspected by our certified technicians before the time of the sale and there were no problems found. I understand your frustration, if you'd like us to trade you out of the vehicle, we will be more than happy to do so. Driving in 4-wheel drive all the time when it's not necessary can cause extra wear and tear on your vehicle's drivetrain components. This can lead to increased fuel consumption and potential damage to the system. It's best to use 4-wheel drive only when necessary, such as in off-road or slippery conditions, and switch back to 2-wheel drive when driving on regular roads.

Dec 24, 2023

Adriana responded

It seems that you don’t know anything about the vehicle you sold me, so let me educate you. It is a full time 4 wheel drive Jeep which means that there is no option to switch to 2 wheel drive, so your excuses would be laughable if this wasn’t so expensive to fix. Per an upstanding and reputable dealership, the issue with the transfer case would HAVE to have been preexisting to my purchase as this is something that happens over time - not from driving 2 miles down the street. It should have been detected if you did the inspections that you claim to do, which leads me to believe that you misrepresent your supposed “inspections”. For the last 2 weeks I have been trying to work with you amicably hoping that you would make things right but I have either been given the run around or simply ignored. I will NEVER buy a vehicle from you again, and I WILL share this experience as much as possible to hopefully help others avoid this nightmare.

December 02, 2023

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Best service I’ve ever received at a car dealership. Car is always ready on time and washed More

by DAN
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Recommend Dealer
Yes

Other Employees Tagged: Gerald Wynter

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November 24, 2023

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Very friendly employee and timely repair clean working area and waiting area. I would recommend this dealer. More

by DIV.BALKI7
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Recommend Dealer
Yes

Other Employees Tagged: Craig Servo

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