Creed Cate
Creed Cate at Niello BMW MINI

Creed Cate

Sales Consultant

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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4.8
37 Reviews

Dealership Experience

17 yrs, 6 mos

4.8

37 Reviews

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37 Reviews of Creed Cate

June 14, 2025

Dealership Rating
Employee Rating

Great experience. Creed was very professional as well as the finance manager. We will recommend the dealship More

by STEVENSTAHLBERG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2025

Niello BMW MINI responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 28, 2025

Dealership Rating
Employee Rating

Creed was very accommodating to my goals, budget, and limited time away from work. Once we found a car, he executed the lease in record time. I have always had the best service from sales and services at More

by WENDY.GAMBOA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Garcia

May 28, 2025

Niello BMW MINI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW MINI. We look forward to having you as one of our valued customers for many more years to come! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 03, 2025

Dealership Rating
Employee Rating

Could not be more pleased. Creed was an excellent rep for Niello. Our best experience with BMW in years. Curtis was excellent as well! More

by BYRONGLENN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle, Erika Paleny

May 03, 2025

Niello BMW MINI responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 16, 2025

Dealership Rating
Employee Rating

My purchase at this dealership was very pleasant. My sales assistant, Creed Cate, reached out to me after my online inquiry and the buying process began at that point. He was very professional and More

by thomaspopp
Trade-in Experience
Recommend Dealer
Yes
Apr 16, 2025

Niello BMW MINI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 15, 2025

Dealership Rating
Employee Rating

Creed Crate is very knowledgeable and straight forward. I had an excellent experience working with him. More

by DPRICHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CHAD WESSLING

Apr 15, 2025

Niello BMW MINI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

February 07, 2025

Dealership Rating
Employee Rating

Creed's patience through the sales process which lasted about 9 months is really appreciated. More

by KOCHUMOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny, Brian Lonchar

Feb 09, 2025

Niello BMW MINI responded

Thank you so much for your kind words for Creed and for choosing Niello BMW MINI! Please let us know if we can be of any more assistance. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 19, 2025

Dealership Rating
Employee Rating

excellent helpful creed help and patience we’re great tank you so for all your help More

by MEZAMORA62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

Jan 19, 2025

Niello BMW MINI responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Creed met your expectations. Thank you again for choosing Niello BMW MINI. We look forward to having you as one of our valued customers for many more years to come! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

January 18, 2025

Dealership Rating
Employee Rating

Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market More

by Senior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 18, 2025

Senior responded

Yes. I would like to be refunded for the extra add-on of a tracking device that does not exist. I would like to be refunded for the 10 year extended warranty which is only 6 years and while we are at it the extra service contact i was charged. Are you willing to do that? I am a disabled senior and feel like I was taken advantage of.

January 05, 2025

Dealership Rating
Employee Rating

Creed was responsive and helpful. My only wish was that answers to my questions were more direct in order to save me time to complete this transaction. More

by RMGIORDANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny , The gentleman on the lot that escorted me to my car was extremely personable and helpful. Blanking in his name (Gerardo?), though. He was organizing the most recent drop off of new vehicles and was very helpful in locating my car.

Jan 06, 2025

Niello BMW MINI responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

December 26, 2024

Dealership Rating
Employee Rating

Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I More

by BENNIE856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 02, 2025

Niello BMW MINI responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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