Cristina Rosario
Cristina Rosario at Pearson Nissan Of Ocala
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Cristina Rosario | Page 11

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.8
182 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

Spanish Spanish

4.8

182 Reviews

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182 Reviews of Cristina Rosario

January 17, 2024

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Employee Rating

Service was very prompt and courteous. They got us right in and right out. To care the problems More

by JTARLTON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Pearson Nissan Of Ocala responded

Thank you for the five-star review and the kind words about our service team at Pearson Nissan of Ocala! We'll see you next time!

January 16, 2024

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Employee Rating

It was ok when I pulled in for service I was greeted. Christina was awesome! She was very helpful. More

by rlee1306
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 17, 2024

Pearson Nissan Of Ocala responded

Hi R Lee! Thank you for leaving us this amazing review and kind words about Christina from our service team at Pearson Nissan of Ocala. We appreciate it!

January 12, 2024

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Absolutely awesome. Will be bringing my van to them every time something needs addressed. And Cristina is my girl!!! More

by CLANG
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Recommend Dealer
Yes
Jan 16, 2024

Pearson Nissan Of Ocala responded

We're delighted to know you had an awesome experience with Cristina and our team at Pearson Nissan of Ocala! Thanks for choosing us! We'll see you next time. Safe travels in your van!

January 08, 2024

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I was not expecting them to wash and vacuum out the inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I More

by DEBISWW
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 08, 2024

Pearson Nissan Of Ocala responded

We're glad we could turn your morning around with our service at Pearson Nissan of Ocala! It's always great to exceed expectations. Thanks for the review and take care!

January 05, 2024

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Christina was absolutely amazing she was so knowledgeable and compassionate and helpful and understanding I was a little upset upon arrival but she calmed me down with her kindness I really appreciate her fo More

by JWESLEY678
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Recommend Dealer
Yes
Jan 05, 2024

Pearson Nissan Of Ocala responded

We're so glad to know that Christina was able to assist you and make your visit more comfortable at Pearson Nissan of Ocala. We appreciate the kind words, and we'll be sure to pass them along!

January 05, 2024

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waiting area uncomfortably cold, keith taking me home and back again while car serviced a plus More

by PAMMYW2
Recommend Dealer
Yes
Jan 09, 2024

Pearson Nissan Of Ocala responded

This isn't the feedback we like to receive, and I'd like to help make things right. I will check our system for your contact information, but please don't hesitate to contact me so we can talk through this together. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

December 31, 2023

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I love having Cristina as my advisor! I feel that she is very trustworthy and not trying to take advantage of me when I come in to have my car serviced! She is always very friendly and sh More

by MICHELLE12167
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2024

Pearson Nissan Of Ocala responded

We're delighted to know that you've had such a positive experience with Cristina at Pearson Nissan of Ocala! It's great to have team members who make our customers feel valued and well taken care of. Thanks for your kind words, we'll be sure to pass them along!

December 31, 2023

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Dealership is very clean and full of friendly helpful people. they will go out of their way to assist you. More

by Hulsegr
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Recommend Dealer
Yes

Other Employees Tagged: Chloe Sessler , Jim Spaulding

Jan 03, 2024

Pearson Nissan Of Ocala responded

Hi Hulse G R! We're glad to know that you found our dealership clean and full of friendly faces. We always aim to go the extra mile at Pearson Nissan of Ocala! Thanks for sharing your experience with us.

December 30, 2023

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Christina was extremely helpful , she went above and beyond. She gave us great information and advice. I would recommend her to anyone. More

by EJS1857
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Sessler

Jan 03, 2024

Pearson Nissan Of Ocala responded

We're glad to know that Christina was able to provide you with the excellent experience we strive for at Pearson Nissan of Ocala. Your recommendation means a lot, thank you!

December 30, 2023

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Employee Rating

My car was scheduled for recall work. When I got there, there was no mechanic who could do the work. I had to reschedule and come back another day. I should have been notified before I More

by DOUGBALNE11
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Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2024

Pearson Nissan Of Ocala responded

I'm sorry to learn about the inconvenience you experienced with your recall work. We certainly aim for better coordination and communication, so it's disappointing that we missed the mark in this instance. I appreciate your patience and understanding, as well as Christina’s efforts to assist you during this time. If there are any further concerns regarding your rescheduled appointment, please don't hesitate to reach out. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

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