Cristina Rosario
Cristina Rosario at Pearson Nissan Of Ocala
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Cristina Rosario | Page 11

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.8
123 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.8

123 Reviews

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123 Reviews of Cristina Rosario

July 30, 2023

Dealership Rating
Employee Rating

Pearson Nissan of Ocala is the greatest car dealer, I have ever been too. Thank you More

by SHANCHEZDAMIANA194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Pearson Nissan Of Ocala responded

Thank you for trusting us with your business at Pearson Nissan of Ocala!

July 30, 2023

Dealership Rating
Employee Rating

I am very satisfied with the service I received at Pearson Nissan of Ocala. Cristina has always been great and very helpful. The service team is efficient and very organized. I won't take my new car a More

by N_DELERME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Pearson Nissan Of Ocala responded

Thank you for the 5-star rating! We're happy to hear that Cristina provided a great service experience at Pearson Nissan of Ocala. We appreciate your support and see you again!

July 30, 2023

Dealership Rating
Employee Rating

Very friendly and personable Excellent customer service and fixed all issues asap with a smile the whole time More

by MARIA_DELLIS
Recommend Dealer
Yes

Other Employees Tagged: Cristina Rosario

Jul 31, 2023

Pearson Nissan Of Ocala responded

Hey Maria, thank you for the positive review! We're pleased to hear that our staff at Pearson Nissan of Ocala was able to respond to all of your concerns quickly. We'll see you again!

July 26, 2023

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Employee Rating

I paid top $ to rotate my tires only to have maintenance message appear on dash board that my tires needed air. I don’t consider that satisfactory maintenance. More

by PETTICREWRALPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 27, 2023

Pearson Nissan Of Ocala responded

I'm sorry to read about your recent experience with us. We aim for top-notch service and it seems we fell short this time around. I'd like the opportunity to discuss this further and see how we can make things right for you, so please reach out when convenient. Thank you, Nia Orona - Owner Loyalty Manager - (352)622-4111

July 23, 2023

Dealership Rating
Employee Rating

They are attentive to cars needs. They want you to come back and keep up with cars safety. More

by peggybaptiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Morejon

Jul 25, 2023

Pearson Nissan Of Ocala responded

We are so happy that our Pearson Nissan of Ocala team earned your five stars. Thanks, Peggybaptiste!

July 23, 2023

Dealership Rating
Employee Rating

They did well and kept in contact with me during the time they serviced my vehicle until the time they were done. More

by diondrapinckney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Pearson Nissan Of Ocala responded

Diondra, thank you for taking the time to leave us a review. We're glad to hear that our team kept in contact with you throughout the service process. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you! - Nia Orona - Owner Loyalty Manager - (352)622-4111

July 23, 2023

Dealership Rating
Employee Rating

Worst dealership ever. I would never do business here again. Absolute scam on people and complete rip off. Charged $370 to look at vehicle and not even fix or let me know w More

by Kipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2023

Pearson Nissan Of Ocala responded

Thank you for the review, Kipp. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly if you'd like to discuss this situation in greater detail. Respectfully, Nia Orona - Owner Loyalty Manager - (352) 622-4111

July 23, 2023

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Employee Rating

Cristina went above and beyond to make sure all issues were taken care of in resolving the warranty work that I needed done. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Pearson Nissan Of Ocala responded

Andrew, thank you for leaving us a five-star review! We're glad to hear that Cristina provided exceptional service and took care of all your warranty work. We appreciate your business and hope to see you again at Pearson Nissan of Ocala in the future!

July 19, 2023

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Employee Rating

Christina went beyond to get the problem solved and also the technician. I’m very grateful. Thank you More

by kevinb8177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2023

Pearson Nissan Of Ocala responded

Thank you for the great review, Kevin! We're glad that Christina and our team went above and beyond to fix issues with your vehicle. Your satisfaction is our top priority at Pearson Nissan of Ocala. Have a wonderful ride!

July 19, 2023

Dealership Rating
Employee Rating

Christina and a technician work very quickly to have the car back on the road safely. My wife and I are very grateful. More

by kevinb8177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Pearson Nissan Of Ocala responded

Thank you for the great review! We're glad Christina and our technician were able to get your car back on the road safely. We appreciate your business and hope to see you again at Pearson Nissan of Ocala!

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