Crystal Krukowski

My experience at Tamiami was unbelievable. I finally found the vehicle I was looking for and ready to purchase. I was purchasing the vehicle from out of state. I called the surrounding busines I finally found the vehicle I was looking for and ready to purchase. I was purchasing the vehicle from out of state. I called the surrounding businesses in the area, they all gave thumbs up on Tamiami. No problem I thought. The dealership, with the exception of my salesperson was fine. My salesperson Dean G was a total lack of customer service NIGHTMARE and wreck. I told him more than once that I'm on central standard time zone. He would still call me early in the morning before the sun was up to argue and fuss that the process with my bank and insurance was taking too long. Anytime you are purchasing from out of state, it's a longer banking process DEAN. If it were not for the great customer service of salesperson, Crystal K, I would have backed out of this deal. Crystal saved the sale. Dean should be taken through in-depth and intensive customer service classes ASAP. Please do not let Dean loose on another unsuspecting customer. End of story, Crystal took pictures of the vehicle sections that I requested and assured me that I was getting a great deal. Dean, please put people over the sale, be patient, be professional, please Listen and STOP the ridiculous threats. Dan was great, recommending a transport service. To say the least, this was not a seamless nor a stress-free experience. Thankfully, the car was Perfect. More

by harts757 Verified Customer Verified Customer

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Spoke with Internet manager. She was very helpful. Requested seasoned salesperson. Steve met me with car ready. Very knowledgeable and friendly. Had a small functional issue in She was very helpful. Requested seasoned salesperson. Steve met me with car ready. Very knowledgeable and friendly. Had a small functional issue in test drive. He had another person test drive and couldn't resolve, the the sales manager did the same. All extremely knowledgeable and friendly. Did everything to resolve issue but couldn't. Worked a very good deal for both me & dealer with a written agreement to fix the small issue. I would definitely buy from them again. Jay. Ft Myers More

by implden Verified Customer Verified Customer

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Tony Catalan is a big asset at your dealership! No pressure to buy at all! Very friendly environment and it was a pleasure to do business with! 10 Stars Service! No pressure to buy at all! Very friendly environment and it was a pleasure to do business with! 10 Stars Service! More

by Bernardo.dorfman Verified Customer Verified Customer

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They were easy to work with. No hassle honest experience. Very efficient operation and quick to respond. No hassle honest experience. Very efficient operation and quick to respond. More

by 01_outbox.largess Verified Customer Verified Customer

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Crystal was friendly, responsive, and competent with her assistance to me in finding a used car in Tamiami's inventory - providing me with extensive information before I visited the dealership to look at th assistance to me in finding a used car in Tamiami's inventory - providing me with extensive information before I visited the dealership to look at the car. She then handed me off to Rob Reilly, who continued the same high level of service when I. came in, had my trade-in evaluated, and completed the sale. Highly recommended. More

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dealt with Crystal originally and all staff were courteous and helpful...great job by the team courteous and helpful...great job by the team More

by JFDUFFY43 Verified Customer Verified Customer

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