After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more404 Reviews
Write a ReviewDealership Experience
5 yrs, 4 mos
Industry Experience
20 yrs, 10 mos
Languages Spoken
English
404 Reviews of Crystal Thompson
January 15, 2026
Best dealership, I've bought 2 here, and will buy again. They go above and beyond to get your business they are the best!! They go above and beyond to get your business they are the best!! More
Other Employees Tagged: Tyler Ratledge, Kenny Jones , Macy Smith Internet
January 03, 2026
Matt was very helpful. Toyota Cleveland did amazing to get us the payments we needed. Toyota Cleveland did amazing to get us the payments we needed. More
Other Employees Tagged: Matthew Frady
January 03, 2026
Had a very good experience and the staff was very kind. The trade they gave for my car was exceptional. The trade they gave for my car was exceptional. More
Other Employees Tagged: Nathan Walker
January 03, 2026
I had a good experience. Staff was very attentive and helped get me in a good vehicle. Staff was very attentive and helped get me in a good vehicle. More
Other Employees Tagged: Kenny Jones
January 02, 2026
The character & integrity of the General Manager, Monte' Burney, drove our initial interest in Toyota oF Cleveland. Upon arrival in search of a new vehicle the atmosphere alone spoke for itself. We talked w Burney, drove our initial interest in Toyota oF Cleveland. Upon arrival in search of a new vehicle the atmosphere alone spoke for itself. We talked with Nathan Walker, our salesman. He was very professional and knowledgeable of the complete Toyota vehicle line. He advised us on the Lease vs Purchase Options as well. Once we found a vehicle and negotiated a deal with Nathan and Justin Chretien, we drove home in our new vehicle. Chrystal was also very helpful and informative regarding all issues pertaining to the Lease, warranty and service options. These key professionals made our new vehicle decision very quick and easy. This dealership truly operates in excellence in every way. We also received a message this morning checking in on us and if we were loving our new Highlander Hybrid. Very thoughtful on Nathan's part. Thank You! More
Other Employees Tagged: Justin Chretien, Nathan Walker
December 13, 2025
HiCallaway,first hi means honor and integrity. You and the dealership have been very good to me and my family about our car.We solidly appreciated the whole year and 3 months. Thank you for your You and the dealership have been very good to me and my family about our car.We solidly appreciated the whole year and 3 months. Thank you for your help.We are both me and Cammie disabled now and have to have a good dependable transportation vehicle.Thanks again! More
Other Employees Tagged: Bridget Shadgett, Laurie Hughes, Callaway Covington , Eddie Daniel Sara
November 17, 2025
This is the second used vehicle that we bought from TOC. Thank you for helping us without any pressure. Thank you for helping us without any pressure. More
Other Employees Tagged: Tyler Gibson
November 16, 2025
It was a nice experience buying my car at Toyota of Cleveland. Ian Bentley was very helpful, knowledgeable, and thorough with all the process. He was a good communicator. The staff I met were all frien Cleveland. Ian Bentley was very helpful, knowledgeable, and thorough with all the process. He was a good communicator. The staff I met were all friendly. Overall, Toyota of Cleveland exceeded all my expectations. More
Other Employees Tagged: Ian Bentley
November 06, 2025
Toyota is the best place to buy your car! Would recommend to everyone! Go see Alfred! Would recommend to everyone! Go see Alfred! More
Other Employees Tagged: Monte' Burney, Alfred Odister, Jason Keith, Alfred Odister
November 04, 2025
Total professionals . Not pushy . They listened to what I needed and they want what’s best for you . Not pushy . They listened to what I needed and they want what’s best for you . More
Other Employees Tagged: Monte' Burney, Matthew Frady

