DJ Moore | Page 3

Quick and Welcoming! Let me start off by saying that I was extremely nervous about purchasing a car (I haven't driven in about 4 years) and it was my first time being inde Let me start off by saying that I was extremely nervous about purchasing a car (I haven't driven in about 4 years) and it was my first time being independent (in a way) but I had to take necessary steps to grow up. My father and I stopped at Sweeney because it was the closest one to our house and were immediately approached by Noell who I had previously spoke on the phone with. Not only did she immediately recommend two cars that fulfilled the things on my wishlist, but I wound up choosing the very first one! Noell was very patient with me in my hesitation when it came to the payment plan and explained everything I needed to know. Once they were ready for my father and I to do the loan paperwork, DJ went through everything very quickly, we must've been in there...20 minutes?! And while we were in there, Noelle kindly brought us some City Barbecue, so that was a nice little bonus too! All in all, fantastic service, helpful friendly people, and I didn't have to spend all day doing paperwork because we were only there for about 3 hours total! More

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Awesome customer service!! Brent Kennedy made my purchase go as quick and smooth as possible, even drove my truck to my home over an hour away! Awesome Service! Brent Kennedy made my purchase go as quick and smooth as possible, even drove my truck to my home over an hour away! Awesome Service! More

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Very pleasant experience Brent was very professional and worked hard to get the deal I wanted. The car he showed me was exactly what I was looking for and he made sure it was Brent was very professional and worked hard to get the deal I wanted. The car he showed me was exactly what I was looking for and he made sure it was cleaned up and prepared to my satisfaction. More

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Positive Experience and a Happy Customer It has been over 14 years since I've purchased my last car. I started my search for a new car on the internet. I saw what I liked and was contacted It has been over 14 years since I've purchased my last car. I started my search for a new car on the internet. I saw what I liked and was contacted by Ryan McMain by e-mail to come in to the dealership for a test drive. When I arrived the car was already waiting for me and my husband to test drive. I was slightly pressed for time with more errands to accomplish on that day, so Ryan offered to allow me to drive the car at my leisure throughout the day. This helped in my decision to purchase the car, in addition to comparing other cars, completing the loan process, which also was accommodating thanks to DJ Moore. I feel that I've made an excellent choice of the dealership, the car, and the loan. I will be most appreciative if Jake Sweeney Kia will continue to prove to me what a satisfied customer experience should look like. Who knows I may be a returning customer one day. Thank you! More

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Kim"S Kia My husband and I searched hard for a new car test driving and renting many popular brands before arriving at a decision on a Kia Sportage. We went to My husband and I searched hard for a new car test driving and renting many popular brands before arriving at a decision on a Kia Sportage. We went to other Kia dealer (st Rt 32) an experience and salesman was awful. I feared I would never get my car! Then I did internet search and found it at Jake Sweeney (close to Cincinnati airport). Ryan McMain was awesome! He never quit til he found me the car I wanted. I mean that man WORKED to sale us this car. Between negotiations with my husband and my fussiness and pickiness ( Five day process) he was still one of the most generally nice down to earth people I have ever met. DJ in financial was great explaining everything thing and making process easy. They even called after to check in to see if I had questions about my new car which I did lol. If you want a new car call Ryan McMain at Jake Sweeney they will make it happen!! More

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Friendly staff Brent was very friendly and knowledgeable. We found exactly the car we were looking for, and Brent and DJ helped make the purchasing experience seamle Brent was very friendly and knowledgeable. We found exactly the car we were looking for, and Brent and DJ helped make the purchasing experience seamless. I would recommend this dealer to anyone looking for a low-pressure, easy experience buying a car. More

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Great job guys I just can't imagine having a more pleasant experience buying a car. The two guys that help me were Ryan McMain and D.J.Moore. They were as profession I just can't imagine having a more pleasant experience buying a car. The two guys that help me were Ryan McMain and D.J.Moore. They were as professional as they could be. I'll recommend this dealership and Ryan and D.J. Ryan knew his job well. More

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Awesome Purchase Experience I had searched on the internet for a Fiat 500X. I found one that I liked in white at Jake Sweeney Florence. When I was contacted by Ryan via e-mail I had searched on the internet for a Fiat 500X. I found one that I liked in white at Jake Sweeney Florence. When I was contacted by Ryan via e-mail, he was very helpful and provided a lot of information so I decided to visit the dealership. Upon meeting Ryan, he totally put me at ease and had the specific vehicle I had seen ready to test drive. Once I drove the 500X I loved it but was still unsure. Ryan answered my follow-up questions but, amazingly, put absolutely no pressure on me to decide at that moment. I had never experienced such wonderful customer service at a car dealership before. Ryan followed up with me with the details and after a couple days of consideration I went back and purchased the Fiat. I love my car and I highly recommend Jake Sweeney to everyone I know. More

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Great Experience The staff here was very friendly knowledgeable and professional. They made my experience very quick and easy. I would definitely recommend this dealer The staff here was very friendly knowledgeable and professional. They made my experience very quick and easy. I would definitely recommend this dealer to my friends and family! More

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Great Experience when leasing an Optima Outstanding customer service and courtesy was shown by Ron Rives, Dante Goetz, Brent Kennedy, DJ Moore & Coby Sweeney when I recently was looking to Outstanding customer service and courtesy was shown by Ron Rives, Dante Goetz, Brent Kennedy, DJ Moore & Coby Sweeney when I recently was looking to replace a lease. They answered all my questions, provided the car that we wanted and made the whole experience hassle free. The dealership has the friendly "hometown" feel and I would highly recommend them to anyone looking for a new or pre-owned Kia. Thanks again to Coby and your great team! More

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