DONNA CORLEW | Page 3

Poor customer service will be using a different dealership. Was left a voicemail of truck results and was told other parts were broken to fix the original issue. Service Dept checked a different is dealership. Was left a voicemail of truck results and was told other parts were broken to fix the original issue. Service Dept checked a different issue non related to my service appt— fuses only to have them handed to me at the counter for me to service myself. I used a dealership close to home for a 2nd time but leaving with my vehicle after service results vehicle still having the same issues after they had vehicle for 3-4 days. Person that did my original test drive was not same driver before leaving with my vehicle. This doesn’t fall on my customer service at the front desk but the service Dept. More

by Cj Verified Customer Verified Customer

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Service department over book for routine maintenance like oil changes. Requiring customers to site and wait multiple hours waiting on a 30 min oil change. Used to be better. It does seem this is happening mo oil changes. Requiring customers to site and wait multiple hours waiting on a 30 min oil change. Used to be better. It does seem this is happening more recently. Very disappointing to see companies like this more concerned about profits than customer satisfaction. More

by CARYWILLIS5 Verified Customer Verified Customer

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Courteous and competent staff, always going the extra mile! A pleasure to do business with! mile! A pleasure to do business with! More

by KWJABLONSKI Verified Customer Verified Customer

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Very friendly people, service was good and coffee snacks and refreshments were also great while waiting. and refreshments were also great while waiting. More

by digflorida2 Verified Customer Verified Customer

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For an oil change was good and done in a timely manner. Got price in tired and was a little higher then competitors. Got price in tired and was a little higher then competitors. More

by Classic725 Verified Customer Verified Customer

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Never got back in touch with me concerning missing paint on car as requested on yesterday. on car as requested on yesterday. More

by GHOSKIN1224 Verified Customer Verified Customer

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Much better than my last experience the could still work on turn around time and info on progress on turn around time and info on progress More

by LRBOLLER Verified Customer Verified Customer

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Donna is knowledgeable, friendly and committed to excellent customer service. She is an excellent representative of your company. excellent customer service. She is an excellent representative of your company. More

by BIFVALLIS1 Verified Customer Verified Customer

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Donna, the Service Rep was very helpful and responsive. Mark, Sales Rep, was equally as friendly and provided great service. Overall this was a great experience! Mark, Sales Rep, was equally as friendly and provided great service. Overall this was a great experience! More

by Paul Verified Customer Verified Customer

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As always everything was great. The entire dealership is friendly,professional and a pleasure to deal with. The entire dealership is friendly,professional and a pleasure to deal with. More

by GPA6230 Verified Customer Verified Customer

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