Dealership Experience
3 yrs, 9 mos
Languages Spoken
English
64 Reviews
Write a Review64 Reviews of Daijah Marsh-Macias
April 07, 2024
Good service. Everything was done quickly and properly. My only complaint is pricing. Dealerships are 10x more likely than other shops to have parts on hand, but a Everything was done quickly and properly. My only complaint is pricing. Dealerships are 10x more likely than other shops to have parts on hand, but always charge a higher price, and that kinda sucks. Customer service was amazing though. They worked with my warranty company throughout the process and helped me get it take care of. They did drop the price for me on the warranty service, which would've been 5 stars, but it was the $164 brake flush that most shops just do as part of the brake replacement process. So all in all 700 dollars for a pair of front brakes. Yikes. But if you're gonna go into a dealership for your vw, this is definitely the one, I found their service friendly and helpful. More
April 06, 2024
Daijah did not follow through on appointment rescheduling and vehicle was left dirty inside when repairs were complete. Also, the car is constantly being diagnosed with major expensive repairs, but when I qu and vehicle was left dirty inside when repairs were complete. Also, the car is constantly being diagnosed with major expensive repairs, but when I question them different advisors tell me different things. This last time, the adjuster from the Zurich extended warranty did not agree with the diagnosis leaving me to wonder about the honesty of Niello VW’s service center. More
April 04, 2024
Best all around customer service and was done in a timely manner great staff and very knowledgeable thanks manner great staff and very knowledgeable thanks More
Other Employees Tagged: Ronald Stevenson, Roger Bybee, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel
March 28, 2024
Excellent service thank you. You are excellent and fast with your service. Thank you again. You are excellent and fast with your service. Thank you again. More
Other Employees Tagged: Ronald Stevenson, Roger Bybee, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel , Jason Wanner and 5 stars too.
March 22, 2024
Jose in sales, Carlos in management, the financing and service team are fabulous! They took care of us like family. Jose is the best sales person we have ever dealt with. Thanks to the whole team! service team are fabulous! They took care of us like family. Jose is the best sales person we have ever dealt with. Thanks to the whole team! More
Other Employees Tagged: Jose Soriano, Carlos Alvarenga , Chris in service
March 19, 2024
AMAZING SERVICE, MATTHEW WIRTH WAS AMAZING, EVERYTHING WAS PRESENTED NICELY, 10/10 WILL COME AGAIN WAS PRESENTED NICELY, 10/10 WILL COME AGAIN More
Other Employees Tagged: Ronald Stevenson, Roger Bybee, Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel
March 14, 2024
My experience was great as a new customer. The service was quick & efficient. Easy to understand what was needed to keep my vehicle safe & preforming correctly. We definitely be getting all my The service was quick & efficient. Easy to understand what was needed to keep my vehicle safe & preforming correctly. We definitely be getting all my services done here in the future. More