Dalal Abou-Jamous | Page 3

No pressure. Relaxing buying experience. We loved the large selection of vehicles and the dealership's ability to work with us to get what we wanted. I appreciate the no hassle environment. W We loved the large selection of vehicles and the dealership's ability to work with us to get what we wanted. I appreciate the no hassle environment. We never felt pressured. Our salesman was professional, Cordial and a delight to spend the afternoon with. He went the extra mile to get us into the right vehicle. I highly recommend Kuni BMW over any other BMW dealership from Portland to Salem. When you stop by ask for Spencer Morey. You won't be sorry. More

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Pre-estimate/questions about service/warranty My experience has been great and with Customer Satisfaction, I most likely to do business @ KUNI Service Center. I appreciate their work & I feel comf My experience has been great and with Customer Satisfaction, I most likely to do business @ KUNI Service Center. I appreciate their work & I feel comfortable that I can trust them to do business. More

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Purchased a BMW X5 Very casual, no pressure. Allowed us to take our time going through several models and Cameron or Sales Associate was great. Not pushy like most sales Very casual, no pressure. Allowed us to take our time going through several models and Cameron or Sales Associate was great. Not pushy like most sales people. Appreciated his help and patience. Dalal was very present also on the finance side of it. Overall it was a great experience and would recommend them both to friends and family. More

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Courteous and professional staff From start to finish our experience at Kuni BMW was flawless. Steve Cho and Adam Murray took great care of us. They got us into the car we wanted with From start to finish our experience at Kuni BMW was flawless. Steve Cho and Adam Murray took great care of us. They got us into the car we wanted with the deal that we needed. Grabbed lunch and the car and paperwork were ready to go when we got back. Perfect!! More

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mostly good with a few exceptions Nice people to deal with but I was surprised to see the car make it through CPO inspection with Blind Spot detection only working 5% of the time and a Nice people to deal with but I was surprised to see the car make it through CPO inspection with Blind Spot detection only working 5% of the time and ambient lighting being intermittent at best. The biggest disappointment was the use of Silicone protectant on the plastic parts in the interior and trunk. Apparently Kuni is so busy that they subbed out the detailing to people with lower standards re silicone dressings on the interior. I'm allergic to the stuff and it makes my fingers swell up and ache. Nearly impossible to remove; may have to have the affected plastic parts replaced entirely. More

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Great sales person. Great dealership This is my second vehicle from Kuni BMW. Brandon was extremely knowledgeable and passionate about customer experience. The entire process was easy a This is my second vehicle from Kuni BMW. Brandon was extremely knowledgeable and passionate about customer experience. The entire process was easy and I am so excited about my X3. Thank you Brandon and Dalal More

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They win awards for excellence for a reason The ethics for a dealership does indeed start at the top. They in turn attract the best salespeople (Client Advisors) This is my 7th car in a row from The ethics for a dealership does indeed start at the top. They in turn attract the best salespeople (Client Advisors) This is my 7th car in a row from Kuni BMW. Before this purchase I was sniffing around another dealership/make and model, but the pre-sales experience was so bad in comparison to the sincere respect you get at Kuni we immediately came back again. Mike Baggs worked hard to find us the right vehicle for the budget we gave him. It was our second vehicle with him in less than a year. More

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Great Customer Service Priscilla at Kuni BMW went above and beyond to solve a device problem for me that was not a simple fix for a variety of reasons. Thanks for the great Priscilla at Kuni BMW went above and beyond to solve a device problem for me that was not a simple fix for a variety of reasons. Thanks for the great work! Shortly after the service problem was solved I bought a new 330i and Israel and Dalal were fantastic. Sounds like Kuni wrote this review but they didn’t. I’ve been genuinely very impressed with the dealership on numerous occasions. More

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Professional and great service Great service by everyone at KUNI BMW. The sales person was very knowledgeable to answer all our questions. Israel worked well with us in helping find Great service by everyone at KUNI BMW. The sales person was very knowledgeable to answer all our questions. Israel worked well with us in helping find the car we needed. Thank you kuni BMW for a wonderful car buying experience. More

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honesty and superb Kuni BMW deserve my 5 star review. I have attended many of their events and done most of my service there. They have been taking care me extremely wel Kuni BMW deserve my 5 star review. I have attended many of their events and done most of my service there. They have been taking care me extremely well, Flawless! Here is why I like it. first, unlike other BMW dealership, it has great parking lot. well organized, always find parking spot. 2. the service people are very responsible and knowledgeable overall, One thing I appreciate the most is their loaner car service. They fulfill my upgrade request everytime, if they have availability. They usually give me some fully loaded loaner car such as X1, 4 series instead some entry level 3 series with no option at all (not even a back up camara, had those experience in other dealer. That's why I always prefer Kuni BMW) The return is easy too, you grab your key, and drop their key, Job done! 3. The sales! I feel blessed to work with the salesman Mr. Mitch Allee. He makes my entire experience as smooth as it can possibly be. After meeting him, I finally realize why he has 5 star reviews in all kinds of review sites. Wonderful human being! first, Mitch has tremendous amount of knowledge about BMW and car industry. Talking to him is such a joy, and I learned a lot stuff. Because of his knowledge, he is not afraid to say NO to you. That's great! It saves me a lot time and anergy to guessing and searching. I can ask any question and he always give me the accurate answer with evidence to support it. Second, kindness and patience. The first time we met, I didn't set up an appointment. I just walk in and Mitch warmly welcomed me and we had great conversation although I think he was in middle of something and people maybe were waiting for him. He make sure I was well taking cared then take off. After that, we have been talking through phone and emails. He always make it convenience to me, and even answered my phone call on his vacation. Third, honesty. Mitch unlike my other car buying experiences, he've never pushed me. He has provide me many options and give me advice, then allow me space and time to evaluate them. He make sure I am 100% confident with any decision. At the end, He tried hard to get me the best deal possible, and now everyone's happy! in summary, I would highly recommend this dealership to anyone! More

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