Dale Coleman
Dale Coleman at Phillips Chrysler Jeep Dodge Ram
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Dale Coleman | Page 4

New Car Sales Manager

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.9
222 Reviews

Dealership Experience

27 yrs

Industry Experience

32 yrs, 4 mos

4.9

222 Reviews

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222 Reviews of Dale Coleman

October 04, 2023

Dealership Rating
Employee Rating

Everything was very easy, Brian was great, wonderful communication and the entire process went smoothly. More

by sallydpalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker, Kevin Roberts

Oct 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Sally, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 02, 2023

Dealership Rating
Employee Rating

I would give Phillips a very high rating for two important reasons. First the people are nice, but even more I got the pricing we were looking for. Thanks More

by kolb8899
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 28, 2023

Dealership Rating
Employee Rating

Quick and accurate service on my vehicle every time. I've been dealing with Phillips CJDR for over 6 yrs. Wonderful service! More

by LETTERHEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 27, 2023

Dealership Rating
Employee Rating

I found dealer easy to work with, didn’t take up a lot of time. Process was clear and efficient. More

by jt.sweeney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marcus Mister , David Hoff

Sep 28, 2023

Phillips Chrysler Jeep Dodge Ram responded

Here at Phillips Chrysler Jeep Dodge Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 18, 2023

Dealership Rating
Employee Rating

3rd vehicle from Philips. Always great dealing with Jessica. Will buy next one from here. More

by Rfm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Stevenson , David Hoff

Sep 19, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jessica and our team here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 16, 2023

Dealership Rating
Employee Rating

So so experience, felt a little abandoned after the sale. It was late in day and they were closing, came back next day for what was supposedly a detail. It was very inadequate More

by Buspilot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Baker, Kevin Roberts

Sep 21, 2023

Phillips Chrysler Jeep Dodge Ram responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 14, 2023

Dealership Rating
Employee Rating

We were pleased with the whole transaction from start to finish. Brian Baker answered every question we had and explained each step. All in all very satisfied. More

by SBACK63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker , David Hoff

Sep 15, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 31, 2023

Dealership Rating
Employee Rating

The staff was pleasant and knowledgeable. They were able to answer my questions without hesitation. It was an enjoyable experience. More

by windovers7859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Susanna Vann-Parrott , David Hoff

Sep 01, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 24, 2023

Dealership Rating
Employee Rating

Wonderful experience. Jessica in particular was outstanding. Responsive, knowledgeable and, personable are just a few words to describe my interactions with Jessica. I usu More

by Doug fall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Doug fall responded

Jessica in particular was outstanding. Responsive, knowledgeable and, personable are just a few words to describe my interactions with Jessica. I usually make my decisions on buying vehicles based on interactions with the rep. Jeep Chrysler should be proud of how she represents herself and the dealership. We’ll done!!!

Aug 25, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We are thrilled that Jessica had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 22, 2023

Dealership Rating
Employee Rating

Jim is awesome. Anthony is awesome. Service writers. Jason the mechanic is awesome. The tech that they gave my car to would not listen to a word I said. All he wante More

by tegathequeen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: John Cherry, Lou Deleo

Aug 24, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We are pleased to hear that you had a positive experience with Anthony, Jason, and Jim but we are sorry to see that you didn't have the best experience when dealing with everyone you interacted with at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gary Winkler Service Manager (352) 732-7577 ext 107

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