Dale Long
Dale Long at W&L Subaru
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Dale Long

Sales Representative

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
252 Reviews
4.8

252 Reviews

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252 Reviews of Dale Long

April 26, 2024

Dealership Rating
Employee Rating

Change the interest rate when talking to Dale was quoted 5.99% but when we got our first car payment it was 6.99%, Also on the paper. More

by hotz24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

W&L Subaru responded

Thank you for the feedback. We are very sorry if there was a miscommunication regarding your interest rate. Feel free to give us a call, and we will be happy to look thru our records to see where the miscommunication occurred in order to prevent those kinds of issues in the future. Thanks again, and have a great day.

February 05, 2024

Dealership Rating
Employee Rating

Great! Knowledgeable and helpful. Kind and easy to work with. Enjoyed working with him and felt like I made a good decision with his help. More

by esdiehl
Recommend Dealer
Yes

Other Employees Tagged: Dale Long

Feb 06, 2024

W&L Subaru responded

Thank you for the 5-star rating!

December 16, 2023

Dealership Rating
Employee Rating

This is the first time dealing with this dealership. They were great in all aspects of my purchasing my car. I will definitely buy from them again and will refer friends and family. More

by jmoyer399
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup

Dec 22, 2023

W&L Subaru responded

Thank you so much! Have a great day!

December 01, 2023

Dealership Rating
Employee Rating

They are very friendly and service my car well. When I call with a problem, they are quick in getting me an appointment. I am totally satisfied with This Subaru team. Alex is Tops! More

by brunnline6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

W&L Subaru responded

We're very pleased you had such a great sales experience! Thanks for sharing your feedback!

November 19, 2023

Dealership Rating
Employee Rating

Dale and the W&L team made us feel very comfortable getting our new Forester. Dale was very knowledgeable and answered all of our questions. Preston did a great job explaining all the user interface i More

by kayjay54
Recommend Dealer
Yes

Other Employees Tagged: Tony Kauffman, Preston Endy

Nov 20, 2023

W&L Subaru responded

Thank you for taking the time to share your thoughts online! Have a great day!

October 30, 2023

Dealership Rating
Employee Rating

Dale is very knowledgeable and thoughtful. There wasn’t any pressure and his patience and kindness made our new car purchase a truly wonderful experience. More

by judisands
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Preston Endy

Oct 31, 2023

W&L Subaru responded

Thanks so much!

October 15, 2023

Dealership Rating
Employee Rating

The best car buying experience I have ever had. All members of the W&L team were the most professional group of people I’ve ever worked with during a car buying process. Dale is the man and recom More

by sshuey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

W&L Subaru responded

Thank you for your business! It was our pleasure helping you!

September 23, 2023

Dealership Rating
Employee Rating

It was a long process but they did everything they could to make us comfortable and on our way. More

by ksdock1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup

Sep 25, 2023

W&L Subaru responded

Thanks for your patience!

September 04, 2023

Dealership Rating
Employee Rating

Great and knowledgeable staff. Explained everything. Sales person was helpful and made experience easy. Finance person explained everything so we could understand and offered produ More

by SSHOUP97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Scott Mertz

Sep 05, 2023

W&L Subaru responded

Thank you so much!

August 30, 2023

Dealership Rating
Employee Rating

Friendly and courteous. Salesman Dale Long was super patient with us as we aren’t the easiest to deal with. Dealership didn’t quite meet my expectations on trade in value fo More

by rklineandwifey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston

Aug 30, 2023

W&L Subaru responded

Thank you for taking the time to share your experience online! We are pleased you had such a good experience! If you need anything else, just let us know!

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