Dan Bembas
Dan Bembas at Suburban Honda
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Dan Bembas

Service Director

Suburban Honda

25100 Haggerty Rd
Farmington Hills, MI 48335

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4.0
7 Reviews
4.0

7 Reviews

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7 Reviews of Dan Bembas

June 14, 2023

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Employee Rating

I have given honda for check engine light problem. Service rep told me that replacing fuel injector will fix the issue and part is back ordered. Really appreciate the manager calling back, to check o More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Smith

Jun 19, 2023

Suburban Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 09, 2023

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Employee Rating

I had to take my Honda CRV in for Recall work. I explained I only had one car and had to wait for the man to see what was needed. I was out and fixed in less than two hours. Great Service and they More

by wsmith6295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

Suburban Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2023

Dealership Rating
Employee Rating

Extremely Unprofessional. Aggressive tone. Condescending communication. Similarly unconcerned about customer longevity. Very disappointing and frankly very sad. More

by 1cor620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 06, 2023

Suburban Honda responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (248) 477-1700 so we can work with you to make this right.

July 23, 2022

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Employee Rating

Purchasing our Honda CRV from John Butler in sales we could not have felt more comfortable the way we were treated from the sale to the delivery of the vehicle. Needing service on the vehicle a few years More

by umwolves513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Butler, Evan Granroth

Jul 26, 2022

Suburban Honda responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 09, 2022

Dealership Rating
Employee Rating

Was contacted promptly and politely by Dan operations director to address my problem .. Appreciated the call will take my car back on Wednesday to correct problem and do follow up review at that time. More

by Carolynhet
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2022

Suburban Honda responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2020

Dealership Rating
Employee Rating

Friendly and fair. Cares about the customers and staff. Had an issue with battery and had the team look at it right of way and all the better. More

by Sunseeker2020
Recommend Dealer
Yes
Jul 23, 2020

Suburban Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Honda.

July 20, 2020

Dealership Rating
Employee Rating

I emailed Mr. Bembas regarding a parts issue and he contacted me right away. He had all my information and resolved the issue in a timely manner. He contacted Honda Care and told me that the part was More

by pennywilly
Recommend Dealer
Yes

Other Employees Tagged: Evan Granroth

Jul 23, 2020

Suburban Honda responded

Thank you so much again for your feedback! We hope you have a great day!

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