Dan Ketchum | Page 22

Body Shop Courteous and knowledgeable. Dan ordered the necessary part and set up an appointment at my convenience. I was in and out in 45 minutes. Okay Courteous and knowledgeable. Dan ordered the necessary part and set up an appointment at my convenience. I was in and out in 45 minutes. Okay More

by MIVEY Verified Customer Verified Customer

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A Repeat Visit Troy greeted me with a friendly smile and asked the reason for my visit. He listened intently to ALL of my concerns and repeated them to me to make su Troy greeted me with a friendly smile and asked the reason for my visit. He listened intently to ALL of my concerns and repeated them to me to make sure he had every detail. Then, called the courtesy shuttle driver so that I could get to work. Muzzy was awesome!! Thank you for getting me to and from work in a prompt manner. More

by kerryg Verified Customer Verified Customer

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Great sales We had unusual circumstances and needed something quick. We leased from Metro ford 3 years ago from Dan Ketchum. We had him again and he was fantastic We had unusual circumstances and needed something quick. We leased from Metro ford 3 years ago from Dan Ketchum. We had him again and he was fantastic. Quick to get the process moving. The finance guy (I forgot his name) stayed right at my budget. I will be returning when this lease is up! More

by MMALAGISI Verified Customer Verified Customer

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Well done Salesman Dan was helpful and was able to tell me everything I needed to know about the truck. Overall good guy. Even let us use his truck to go to lun Salesman Dan was helpful and was able to tell me everything I needed to know about the truck. Overall good guy. Even let us use his truck to go to lunch during the deal! Dave the manager was good as well as fair and straight forward. JT the finance guy was great, got the job done and with good results. There are some negative reviews for them in different places but honestly I feel that the reviews might be coming from people who are unrealistic and maybe even a little unreasonable......... Can't always have everything for nothing!!!! Only thing I might say is if there busy,,,, it's going to take a while! But with that said good deal on a nice truck and a realistic trade offer from people who are in the business to sell cars and help people. Well done guys! More

by Cmt1980 ford Verified Customer Verified Customer

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great timely service.....complete.....accurate service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen checked on me as well....hot coffee during my wait....NICE More

by PWATS5317 Verified Customer Verified Customer

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Purchased a 250 Ford Had a great day working with Dan, Bill, Michelle with our purchased, Ford 250 6.2L. Everyone was very professional. We all ride Bikes so it was like w Had a great day working with Dan, Bill, Michelle with our purchased, Ford 250 6.2L. Everyone was very professional. We all ride Bikes so it was like we new each other, Thank you Metro Ford. Denise and Harold Weaver More

by HRW1300 Verified Customer Verified Customer

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Review on my purchase I found the car I wanted, Dan wasn't the least bit interested in even selling the ford explorer. I had to follow up with Dan regarding issue and was t I found the car I wanted, Dan wasn't the least bit interested in even selling the ford explorer. I had to follow up with Dan regarding issue and was told it was a soft spot in the tire. Now realizing it's a barring and needs an alignment which were concerns i brought to his attention before purchase. He said it was all would be handled. Week after purchase it's in the shop. Way to go to metro ford and their outstanding service. I would never recommend anyone purchase a car there. Customer service was not friendly and they couldn't be bothered. More

by Kimstoychest4948 Verified Customer Verified Customer

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Service and Body Shop I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with t I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with the insurance company. The body shop did an excellent job fixing it with a polish and cleanup of the truck inside and out. They sent over to service for an oil change and some warranty work that needed to be done. In all, I have been buying vehicles from Metro Ford for 30 years and only use their Service as well. Never had any issues or complaints and if I did they surely would take care of the situation. If you are looking for a great Ford Dealer Metro is the one to go to hands down!!! More

by SILVERRDKING Verified Customer Verified Customer

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Awesome Dan Ketchum was wonderful to deal with. This is our second lease through Dan and plan to continue having Dan as our Ford sales consultant for years t Dan Ketchum was wonderful to deal with. This is our second lease through Dan and plan to continue having Dan as our Ford sales consultant for years to come. More

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