Dan P.
Dan P. at Vision Chrysler Dodge Jeep Ram
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Dan P.

Service Advisor

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.7
227 Reviews
4.7

227 Reviews

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227 Reviews of Dan P.

April 28, 2024

Dealership Rating
Employee Rating

Service department was amazing and upfront as always. Friendly (and considering someone in the waiting room with me was rude to one of the service people and was acting entitled,your team did great! More

by KRISTIA287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim D.

April 24, 2024

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I always have good service on my car. Nice area to wait. Everything was done in a timely manor. More

by katebarrett748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth L., Jim D.

Apr 24, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 24, 2024

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Employee Rating

One of the worse service experiences I have had with any company. The service department never answered the phone or called back. One of the service writers was rude to every person he spoke too. Who ever o More

by patrick.petti
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Joe C., Jim D.

Apr 24, 2024

Vision Chrysler Dodge Jeep Ram responded

We value and appreciate your business, Patrick. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 24, 2024

Dealership Rating
Employee Rating

Disappointed in the service. Schedule service and typically my vehicle was not looked at on that day. Sometimes multiple days (with no follow-up) until the vehicle is done. No More

by russelllehman2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth L.

Apr 24, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Russell. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 24, 2024

Dealership Rating
Employee Rating

The Service Department is always, polite, helpful, professional, and efficient. Mark is extremely helpful and always explains what needs to be serviced in detail. He is a true asset to Vision Dodge. More

by tsnts
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mark

Apr 24, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 24, 2024

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Employee Rating

My wife was very happy for the oil change and tire rotation was done so quickly.thank you for your service Randy More

by FRANCIA0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth L.

Apr 24, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 21, 2024

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Employee Rating

These guys are great. I never wait long and the service is always great. Nice job More

by robturano4149@gmail.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 18, 2024

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Employee Rating

Very professional. Work was done quickly. Michael was great. Wished that had free car wash More

by hcarpam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 17, 2024

Dealership Rating
Employee Rating

The service was performed quickly, efficiently and the employees were very friendly and helpful. I waited for my vehicle and was pleasantly surprised it was done so quickly. More

by ROLIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 15, 2024

Dealership Rating
Employee Rating

Good experience thank you. I was able to get right in and it took care of Maintenance and let me know of new issues. More

by HANEYMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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