Elizabeth L.
Service Administrator
Vision Chrysler Dodge Jeep Ram
920 Panorama Trl S
Rochester, NY 14625
76 Reviews
Write a Review76 Reviews of Elizabeth L.
April 24, 2024
Disappointed in the service. Schedule service and typically my vehicle was not looked at on that day. Sometimes multiple days (with no follow-up) until the vehicle is done. No Schedule service and typically my vehicle was not looked at on that day. Sometimes multiple days (with no follow-up) until the vehicle is done. No loaners. Also problems with their phone system (not sure if resolved). More
Other Employees Tagged: Dan P.
April 21, 2024
These guys are great. I never wait long and the service is always great. Nice job I never wait long and the service is always great. Nice job More
Other Employees Tagged: Joe C., Ron K., Dan G., Dan P., Jim D., Matt R., Jeremy S., MATTHEW WILKINS, Ashley Pierce
April 14, 2024
Always a wonderful experience at the Vision Dodge Service Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. More
Other Employees Tagged: Joe C., Ron K., Dan G., Dan P., Jim D., MATTHEW WILKINS, Ashley Pierce
March 21, 2024
They seem to loss our 2021 Jeep renegade at service. They have had two weeks and I’m done with this dealership. They never called about anything wrong. On last review they said I wasn’t a customer but m They have had two weeks and I’m done with this dealership. They never called about anything wrong. On last review they said I wasn’t a customer but my sister and I did purchase this car from them and put down both information as I am the buyer. I no longer want this Jeep and will never buy from them again or do service at any vision dealership Jason P Kim p More
October 31, 2023
I had to raise my voice to be acknowledged in front of 4 employees which was unfortunate because I had been standing front of them for a few minutes. Made eye contact with the man on the phone. He said noth employees which was unfortunate because I had been standing front of them for a few minutes. Made eye contact with the man on the phone. He said nothing. The women in the managers office said nothing and made contact. Neither did the guy that came in office. Or sitting at desk. All whom sent me standing there and did not greet me or ask if they can help me. I had to raise my voice stating “hello” before anyone assisted me. Once I got their attention they were helpful. Although I believe having my boyfriend reinforce things helped out a lot. More