Dan Surges
Dan Surges at Acura of Brookfield
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Dan Surges | Page 24

Service Advisor

Acura of Brookfield

19180 W Bluemound Rd
Brookfield, WI 53045

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238 Reviews
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238 Reviews

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238 Reviews of Dan Surges

August 05, 2016

Dealership Rating
Employee Rating

My 3rd Acura Acura of Brookfield is almost an hour from my home but well worth the drive. I just purchased my third Acura, a 2016 Acura TLX. The excellent sales More

by tlxann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stuart Beispiel , Gary Krier , John Vasos

Aug 08, 2016

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Acura. Our team will be thrilled to hear your feedback! Annie Kawczynski Business Development Manager

July 04, 2016

Dealership Rating
Employee Rating

Fantastic Customer Service I own a 2006 Acura TL, which I absolutely love and hope not to have to replace for a long time. I have had all of my maintenance and service done at A More

by Edie Schimpf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2016

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield.. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

May 01, 2016

Dealership Rating
Employee Rating

Best service ever! I have used Acura of Brookfield for 12 years and would go no where else. They are so cordial, helpful and courteous every time I go in and do a great More

by Lori Kilian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Krier , Colin Fiedler

May 03, 2016

Acura of Brookfield responded

We would like to thank you for your recommendations and for this great review. Our team of professionals is dedicated to providing you and everyone else who visits Acura of Brookfield with only the best there is to offer. Annie Kawczynski Business Development Manager

March 04, 2016

Dealership Rating
Employee Rating

Great service I took my Acura in for service and they got me in at the time of my appointment. Dan, the service advisor was great. The service was done in a timely More

by Satisified customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 04, 2016

Acura of Brookfield responded

Hearing that you had great service is the best thing we could hope for! Your recommendation means a lot to us. Thank you Annie Kawczynski Business Development Manager

February 26, 2016

Dealership Rating
Employee Rating

Beyond helpful and accommodating I made an on-line appointment for scheduled service, based on the reminder that appeared on my dashboard. After doing so, I received a call reviewin More

by Ann W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2016

Acura of Brookfield responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We appreciate your recommendation. Annie Kawczynski Business Development Manager

February 18, 2016

Dealership Rating
Employee Rating

Exceptional Service I received personal treatment from Dan in helping diagnosis a problem with a dashboard light. He took care of it promptly, provided a loaner, and fix More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2016

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Dan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”. Thank you for your loyalty! Annie Kawczynski Business Development Manager

November 06, 2015

Dealership Rating

Quick, efficient, timely repair of AC System. Provided me a They (Dan in Service Dept.) were terrific. Fixed AC in no time. Then they cleaned my car inside and out. Wow. What excellent customer service. More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sydney

Nov 09, 2015

Acura of Brookfield responded

We would like to thank you for this great review about our dealership! We will be sharing your feedback amongst our team and we look forward to your next visit. Annie Kawczynski Business Development Manager

July 10, 2015

Dealership Rating

Service All the staff at Acura Of Brookfield are really pleasant to do business with. I like the service to my car and the facility is clean and comfortable. More

by BobbyG.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Cohen , Mike Brumfield , Bob Castelli , John Vasos

Jul 10, 2015

Acura of Brookfield responded

Thank you so much for sharing your experience.

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