Dan Wermuth | Page 2

Great service Great customer service I recommend any one looking for a car to come here they will help you get a great deal on a car. Great customer service I recommend any one looking for a car to come here they will help you get a great deal on a car. More

by Squeak21 Verified Customer Verified Customer

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purchase of a new vehicle Smooth, easy process and was professional Went out of their way to treat us like a customer. not a long drawn out process. good experience Smooth, easy process and was professional Went out of their way to treat us like a customer. not a long drawn out process. good experience More

by JACK3711 Verified Customer Verified Customer

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No hassle or worries An abundance of cars and employees to help you. We were helped immediately and quickly. Daniel was wonderful. I got the car I wanted and there was no An abundance of cars and employees to help you. We were helped immediately and quickly. Daniel was wonderful. I got the car I wanted and there was no frustration. Re writing this review to include a little bit more. More

by RONITPOONI Verified Customer Verified Customer

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Excellent service Excellence in service in all ways when buying a vehicle. Friendly, working diligently to get you the car you want and making your time spent with them Excellence in service in all ways when buying a vehicle. Friendly, working diligently to get you the car you want and making your time spent with them as enjoyable as possible. They made sure the price was fair and made all facets of the purchase worthwhile to make us happy. I would recommend you visit Roseville Toyota to get what you want!!! More

by DAREDRAZ Verified Customer Verified Customer

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Everyone has been so helpful, sales, finance & service Everyone worked with me & my husband to make the lease a success. We negotiated and re-negotiated to make the price doable. When the credit score was Everyone worked with me & my husband to make the lease a success. We negotiated and re-negotiated to make the price doable. When the credit score was affected by a “fraud alert,” something I had reported in September 2017 and didn’t think would affect my loan eligibility, people like Henley Hernandez (sales) and Joe Baziel (Finance) stayed on top of it. They wanted to make my experience a stress-free experience, and one that will have a positive impact. More

by BOURNE51 Verified Customer Verified Customer

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Poor Follow Through/Communication I purchased a 09', 14' Camry, 15' RAV4 AWD XLE. I even referred someone from Redding who bought a 09 Camry for his daughter from Roseville Toyota. Thi I purchased a 09', 14' Camry, 15' RAV4 AWD XLE. I even referred someone from Redding who bought a 09 Camry for his daughter from Roseville Toyota. This year, 2016, I tried to work with their internet Manager and their other internet sales associate (Dan and Robin). They failed in following through with my email messages and locating a 2016 Toyota RAV4 Limited AWD. I found the one I like at another Toyota Dealership. Later, I called the parts department at Roseville Toyota to see what they charge for labor and accessories. They were considerably higher including labor over and beyond Redding Toyota. They wanted to charge 1500.00 for Cilajet. Redding Toyota wanted 795.00. I was referred to sales, Oleg, Finance Dept. He said that he can meet the price of Redding Toyota and had a coupon for 200.00 less. (600.00 for the service--great). I tried working with him and reminding him for 3 weeks on all the above. He failed! Also there was a refund due to me for a Tire/Wheel policy and Dent policy...pro-rated. I sent a certified letter to request the refund. They did not communicate with me. They also sent the refund to Toyota Financial Services rather than sending it to me. I had to work all the hassle and contact their Finance Manager, Jessica. Of Course, she's going to protect the employees knowing full well they really fouled up in a big way. I will not do business with them any longer. They've burnt their bridges and I will deal with Hanlee or Momentum Toyota for now on in the future. The lost future business! I've spent nearly 100K there in the past years. Well that's John's problem now. Good Luck People. More

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Hard sell, but willing to I came with prices other dealers were willing to offer, Roseville Toyota was able to match it after 2 tries at offering me higher prices. Respected t I came with prices other dealers were willing to offer, Roseville Toyota was able to match it after 2 tries at offering me higher prices. Respected that I knew exactly what I wanted coming in, didn't try to sell me anything else. Hank came in on his day off to work with me! I had been by 2 days earlier, to get started. David and person he worked with gave me initial quotes with breakdown. Ok experience. As I was at my vehicle leaving, Oleg was brought out to me, offering a revealing much lower price. It was a bit creepy , but enlightened me as to what prices I might be aiming for in dealing over the coming few days. I was too fried by that time to go back in at that time and learn details of his proposal. I forget names of Finance person and Customer Service, bu both were very good at thei jobs. More

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