Daniel Kmieciak

Bought my car. Just got out of warranty and what do you know wheel bearing needs replaced. Made the complaint months ago. The first adviser I spoke with was worthle Just got out of warranty and what do you know wheel bearing needs replaced. Made the complaint months ago. The first adviser I spoke with was worthless. Asked for inspection and they didn’t fill up fluids even though I told him before I dropped vehicle off that it was low on fluids. When I asked him why they didn’t he said I don’t know maybe they forgot. He said to bring it back and I told him I didn’t have time and he said well bring it back when you maybe have some time. I also told him about the noise my wheel was making and he told me he didn’t hear anything wrong but the car is so loud I feel like I have to turn my stereo up to the max to hear it over the tires and he made sure to tell me I would need new tires but they had an uneven wear pattern. Probably from the wheel bearing that was making that terrible noise. Used to love this dealership and bought my Toyota from here and always had it serviced here but I am very dissatisfied this past year and don't know if I want to come back More

by lyndabeckwith81 Verified Customer Verified Customer

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They are reliable and trustworthy, they always put the customer first. The staff is excellent! customer first. The staff is excellent! More

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Great service. Did not wait long for car. Will see you on next maintenance visit. Did not wait long for car. Will see you on next maintenance visit. More

by rich91 Verified Customer Verified Customer

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Amanda is a great service advisor! It is so easy to book an appointment and have service done at Fort’s! It is so easy to book an appointment and have service done at Fort’s! More

by patch813 Verified Customer Verified Customer

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They are great. Always quick and friendly. I came in after hitting a crowbar in the road. All I needed was a piece of metal tacked up and I was good to go. They fix Always quick and friendly. I came in after hitting a crowbar in the road. All I needed was a piece of metal tacked up and I was good to go. They fixed it right away. They don’t try to upsell me. More

by llofgren Verified Customer Verified Customer

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Great service. Appointment was On time. Very polite service department and a Nice waiting area. Appointment was On time. Very polite service department and a Nice waiting area. More

by bjmcgill Verified Customer Verified Customer

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Competent oil change, listened to my needs, explained my options, checked out was friendly and pleasant. options, checked out was friendly and pleasant. More

by mgorzny Verified Customer Verified Customer

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Efficient, friendly, knowledgeable customer service. Easy to schedule an appointment. A very convenient location. Excellent! Easy to schedule an appointment. A very convenient location. Excellent! More

by GTI Verified Customer Verified Customer

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I appreciate how easy it was to get an appointment to follow up with the diagnostic on the oil leaking in my RAV4. It didn't take long before Amanda notified me of what the problem was and the estimated follow up with the diagnostic on the oil leaking in my RAV4. It didn't take long before Amanda notified me of what the problem was and the estimated repair costs. I keep returning to Fort's for their expertise and quick turnaround on maintaining my vehicle. More

by tencat56 Verified Customer Verified Customer

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$41 "surcharge" for the privilege of using a credit card. This alone is reason enough to never come back. I drive 30 miles to get to Fort's. Driving double the miles to another dealership will not be a pr This alone is reason enough to never come back. I drive 30 miles to get to Fort's. Driving double the miles to another dealership will not be a problem for me. $1100 for new tires, but I had to go to Walmart to buy my own valve caps. You know, you could have reused my old valve caps instead of throwing them in the garbage. Was promised a $100 mail-in rebate for the tire. Never got the information on how to get that. More

by fortstoyota Verified Customer Verified Customer

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