Daniel Stiefel

I have been going to BMW Salem since 2016. The service center advisors have always been knowledgeable, helpful and trustworthy, except for the advisor I had last year. I noticed he is no long The service center advisors have always been knowledgeable, helpful and trustworthy, except for the advisor I had last year. I noticed he is no longer with the dealership. The advisor I had this year restored my confidence and trust with the excellent service I have experienced in the past. Thank you Daniel for your help with my 80,000 mile service. More

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BMW of Salem always exceeds my expectations. I’m new to any type hybrid car like our 2023 330e we purchased, I’m challenged by the newest technology that BMW is famous for. Whether a call or p I’m new to any type hybrid car like our 2023 330e we purchased, I’m challenged by the newest technology that BMW is famous for. Whether a call or personal visit to help guide my wife and I through our new technology options, we always receive assistance that totally informs and eliminates any questions. Recently we had our one year oil change and service inspection. Recieving a video from the service technician showing the inspection, and narrating the findings, was impressive and a first for me. Our 330e has been the best car we have ever owned which includes comfort, road handling and performance, not to mention averaging over 55MPG since we received the car new. When I replace our current BMW, my wife and I will purchase another BMW hybrid from BMW of Salem. More

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Very helpful, professional and do a great job of explaining vehicle issues as well as associated costs. explaining vehicle issues as well as associated costs. More

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Great service and customer attention, but I would suggest to provide a better check-in experience, and a better waiting zone accommodations. to provide a better check-in experience, and a better waiting zone accommodations. More

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Everytime I call to schedule a service date for my vehicle, all of the staff have been absolutely the best. Very friendly when I arrive and helpful while I am there. Very professional each and every vehicle, all of the staff have been absolutely the best. Very friendly when I arrive and helpful while I am there. Very professional each and every time I go there. More

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Excellent and knowledgeable service staff. Willingness to discuss problems and solutions is a real plus. Willingness to discuss problems and solutions is a real plus. More

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Daniel was great with his communication and making sure I had a good Lyft transportation service. Best car was I've had to date. Kudos to that technition. had a good Lyft transportation service. Best car was I've had to date. Kudos to that technition. More

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Highly professional, personalized service. All staff helpful and friendly. Received free loaner BMW. If waiting, pleasant waiting area All staff helpful and friendly. Received free loaner BMW. If waiting, pleasant waiting area More

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The staff is very friendly and follow up is good. They also make communication throughout the service very easy and convenient. They also make communication throughout the service very easy and convenient. More

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Loved that they provided a video of work that needs to be done and recap of work that was completed. Always professional and straightforward with communicating what the car needs. Overall wait time was a lit done and recap of work that was completed. Always professional and straightforward with communicating what the car needs. Overall wait time was a little bit longer than anticipated, but still happy with maintenance completed.. More

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