Danielle Brown

Very helpful service employees who try to get you answers regarding questions about your vehicle. regarding questions about your vehicle. More

by cataniasamuel Verified Customer Verified Customer

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They are very professional and personable. They really care about the customers. Love my Volvo. They really care about the customers. Love my Volvo. More

by JESSIE.ADAIR Verified Customer Verified Customer

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Danielle was super friendly, efficient, and professional. She kept us notified every step of the way. She kept us notified every step of the way. More

by AMS Verified Customer Verified Customer

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The customer service provided by Danielle is the gold standard that all auto dealerships’ service managers should strive to achieve! Danielle went above and beyond by taking the initiative to ask me if standard that all auto dealerships’ service managers should strive to achieve! Danielle went above and beyond by taking the initiative to ask me if I had an extended warranty, and then by taking the time to research and confirm I in fact did have an extended warranty. Her efforts save me well over $800 of out of pocket costs. In the end I paid $0 for for the diagnostics and the actual removal and replacement of the O2 sensor. I hope Danielle receives the recognition, financial compensation, and progression within the company that she deserves. In closing, I only plan on working with Danielle whenever I need to take my vehicle in for service. Finally, the ratings in the survey are for Danielle only!! Thanks again Danielle. V/R David More

by DAVENJILL94 Verified Customer Verified Customer

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Entire staff were very welcoming and did their best to make my visit pleasant and stress free. Service Manager Andrew went above and beyond in his efforts to resolve my vehicle’s cruise control issue. make my visit pleasant and stress free. Service Manager Andrew went above and beyond in his efforts to resolve my vehicle’s cruise control issue. More

by Annette Verified Customer Verified Customer

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Danielle is really great, I came back to Bob Penkhus just because of Danielle! because she was so knowledgeable and helpful the first time I came in. Thank you Danielle and service staff! because of Danielle! because she was so knowledgeable and helpful the first time I came in. Thank you Danielle and service staff! More

by ajderby00 Verified Customer Verified Customer

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This Volvo dealership and the folks working here greet you with a smile, are kind, friendly, and most of all dedicated to make sure your vehicle is safe no matter what. Thank you!! you with a smile, are kind, friendly, and most of all dedicated to make sure your vehicle is safe no matter what. Thank you!! More

by Jewelsmile4u@yahoo.com Verified Customer Verified Customer

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Great service! Thoroughly inspected and fixed our vehicle! Saved us from unnecessary replacement of battery Thoroughly inspected and fixed our vehicle! Saved us from unnecessary replacement of battery More

by UNCTARHEEL97 Verified Customer Verified Customer

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I am very selective about where I purchase and service my vehicles. This is due to a history of poor treatment and lackluster business practice conducted at small and large dealerships alike. Bob Penkhus Vol vehicles. This is due to a history of poor treatment and lackluster business practice conducted at small and large dealerships alike. Bob Penkhus Volvo has proven a most welcome departure from substandard treatment. Danielle is a really exceptional service consultant and most responsive. She is a real professional when it comes to handling warranty transactions in particular. Bob Penkhus service has never let us down. We have had few issues with our XC60 and XC90. Bob Penkhus Volvo service repair staff have always diagnosed and fixed any problems rapidly and successfully. I have to also say that Jordan M, Jalyn W and the rest of the Volvo sales and finance staff have really been exceptional in attending to our priorities and putting forth outstanding effort in accomplishing our identified goals. Attending to the needs of military personnel is undoubtedly a definite priority at this dealership. I had never purchased more than one vehicle from a dealer prior to coming to Bob Penkhus Volvo. We are now on number three because the XC series vehicles are just exemplary and Volvo is likewise fortunate to have the good people at Bob Penkhus sell and service them. More

by Scott Rubin-Asch Verified Customer Verified Customer

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Chris and service teams was phenomenal the went above the expectations of the time required to address the concerns the expectations of the time required to address the concerns More

by DG Robinson Verified Customer Verified Customer

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