Danny Kreps
Danny Kreps at Lindsay Volvo Cars of Alexandria
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Danny Kreps | Page 2

General Manager

Lindsay Volvo Cars of Alexandria

1605 Fern St
Alexandria, VA 22302

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rated
24 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

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rated

24 Reviews

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24 Reviews of Danny Kreps

May 31, 2020

Dealership Rating
Employee Rating

Donald Seale was great. He was very helpful through the entire long distance purchase process. The dealership team gave us an excellent deal with 100% follow through. More

by don
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donald Seale

Jun 03, 2020

Lindsay Volvo Cars of Alexandria responded

Thank you so much for sharing your car shopping experience with us, Don. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Donald and the rest of the Lindsay Volvo team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.

Aug 04, 2020

don responded

Update as of 08/04/2020: We travelled from Denver to Alexandria to pick up our new XC60 T8 because per the window sticker, it was just what we were looking for. Driving home, we realized the car did not have the fog lights as noted in the Inscription package details on the window sticker. We contacted Lindsay and were referred to Volvo for resolution. Volvo advised the fog lights are not included on the T8 version and flatly refused any compensation other than $300 as the value of the lights. Volvo also admitted to the sticker error saying it was a "system error, not a human error" so no further compensation is available. I asked again for Lindsay's help after two months of inaction and was again referred to Volvo. As of today, I have yet to receive the $300 from Volvo. Terrible customer service when they admit an error and deny any responsibility for that error. Not to mention they haven't even sent the $300 they said they would two months ago! I suspect this lack of customer service is unusual in the automotive industry and would advise others to carefully weigh the decision of what car to buy.

April 20, 2020

Dealership Rating
Employee Rating

Great Purchase Process Our experience at Lindsay Volvo was fantastic. Robert and Dionte were an incredible help as we went through the purchasing process. Everyone was acro More

by andy.fellows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Cuffee , Dionte McFadden

Apr 21, 2020

Lindsay Volvo Cars of Alexandria responded

We appreciate the kind words, Andy. We strive to provide each of our guests with an outstanding experience and I'm happy our team could do just that. Please don't hesitate to contact us if we can assist you with any future auto needs.

March 21, 2020

Dealership Rating
Employee Rating

Very happy with 80k mile service for our XC70. Craig Very happy with 80k mile service for our XC70. Craig (Service) was able to schedule us promptly and team did a great job addressing my issues. We co More

by JFM
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown, Craig Izes

Mar 26, 2020

Lindsay Volvo Cars of Alexandria responded

We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

January 24, 2020

Dealership Rating
Employee Rating

Great Customer Service We just purchased a Volvo XC90 T6 and could not be happier with our experience with Lindsay Volvo. Everyone was friendly and welcoming. We love the ca More

by andy.fellows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Cuffee, David Grimm , Dionte McFadden

Jan 27, 2020

Lindsay Volvo Cars of Alexandria responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

January 04, 2020

Dealership Rating
Employee Rating

An amazingly positive experience dealing with Donald Seale, Danny Kreps, and Bill Wlley. All were extremely helpful and polite. Donald was patient, knowledgeable, and pleasant. More

by Prestigelimo8
Recommend Dealer
Yes

Other Employees Tagged: Donald Seale, Bill Willey

Jan 06, 2020

Lindsay Volvo Cars of Alexandria responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

December 23, 2019

Dealership Rating
Employee Rating

OUTSTANDING STAFF! The process of purchasing this 2020 XC60 T5 AWD for my wife for Christmas was pretty near seamless from the start. EVERY staff member that I dealt wi More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Evan Flynn, Markell Robinson , Anita

Dec 26, 2019

Lindsay Volvo Cars of Alexandria responded

We sincerely appreciate you choosing Lindsay Volvo and your positive comments regarding our team. We hope your wife loves her new XC60! Thank you for being our customer, please reach out whenever we can be of assistance.

November 06, 2019

Dealership Rating
Employee Rating

2019 S60 R-Design Great service in leasing the 2019 S60 R-Design! No pressure, no hard sales. I was able to get the lease I wanted for the car. Dionte McFadden was v More

by cjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dionte McFadden

Nov 07, 2019

Lindsay Volvo Cars of Alexandria responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.

October 05, 2019

Dealership Rating
Employee Rating

Wonderful sales experience. Koffi Niamke-Bervell was very quick in responding to my inquiries and made this transaction move smoothly. He literally went out of his way to pick me More

by Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Koffi Niamke-Bervell, Finance guy - don’t know the name

Oct 07, 2019

Lindsay Volvo Cars of Alexandria responded

Thank you, Wanda for your five-star review!! It makes us happy to read your review because it is important our customers feel completely confident with the customer service they received. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by as our team is always here for you and congratulations on your purchase.

September 13, 2019

Dealership Rating
Employee Rating

Great Patience and Customer Service I walked in the door and was greeted with smiles and laughter. As I was unsure of the purchase of the XC90, Kelvin was very patient to ensure I select More

by Leaux.elle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Fuentes, Carlos Monteagudo

Sep 16, 2019

Lindsay Volvo Cars of Alexandria responded

Thank you so much for taking time out of your day to share your experience with us. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

August 23, 2019

Dealership Rating
Employee Rating

Great excellent service and customer care I received my Volvo XC60 today at Lindsay Volvo in Alexandria. It had been an outstanding experience. All administration and finance procedures as wel More

by Stefan
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dionte McFadden, Anita Carlson

Aug 26, 2019

Lindsay Volvo Cars of Alexandria responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road.

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