Darren Lusane | Page 2
Product Specialist
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
5 yrs
Industry Experience
5 yrs
Languages Spoken
English
Spanish
184 Reviews
Write a Review184 Reviews of Darren Lusane
March 20, 2024
I recently leased a Lexus and had the pleasure of working with Darren. He was great from start to finish. What stood out most was their friendly and genuine approach, making me feel valued as a customer. Tha with Darren. He was great from start to finish. What stood out most was their friendly and genuine approach, making me feel valued as a customer. Thanks to Darren, I'm now happily driving my new Lexus. I highly recommend them for a top-notch car-buying experience. More
March 17, 2024
Darren is amazing! I came with a price in mind and he got it for me. Quick, easy, painless purchase. I love my Lexus I came with a price in mind and he got it for me. Quick, easy, painless purchase. I love my Lexus More
Other Employees Tagged: Steve Pastukhov
February 22, 2024
Initial check-in was a good experience. They provide an update on how much repairs would cost $$$$ that it would take 2hrs to complete. Hour 3 has come and no follow up on what the delay is They provide an update on how much repairs would cost $$$$ that it would take 2hrs to complete. Hour 3 has come and no follow up on what the delay is. I asked for an update and was told just a few more minutes. Well another hour past and still no car. After almost 5 hours they brought my car around without the courtesy wash and vacuum. I'm also still waiting for the follow-up call for the sales agent. More
February 18, 2024
Darren went above and beyond to assist with my purchase. I am not local, however he maintained excellent communication and professionalism throughout virtual interactions.He even assisted me with the set up I am not local, however he maintained excellent communication and professionalism throughout virtual interactions.He even assisted me with the set up of my vehicle via phone.No regrets here and I would definitely recommend him for future purchases. More
February 11, 2024
Very good experience. Team who worked with me is friendly, professional, and personable. Thank you. Team who worked with me is friendly, professional, and personable. Thank you. More
Other Employees Tagged: Michael Hidalgo
February 03, 2024
The sale person was very helpful and knowledgeable algo the financial officer was very helpful the financial officer was very helpful More
Other Employees Tagged: Jorge Leon
January 28, 2024
I am not happy with the service experience I've had! I definitely feel as though once I purchased the car, the level of enthusiasm and readiness to help depleted drastically...very disappointing from Le I definitely feel as though once I purchased the car, the level of enthusiasm and readiness to help depleted drastically...very disappointing from Lexus. More
January 25, 2024
Darren and Luis at Lexus Pembroke Pines are truly the best. Over the years they have demonstrated outstanding customer service, patiently answering every question and ensuring a truly enjoyable experienc best. Over the years they have demonstrated outstanding customer service, patiently answering every question and ensuring a truly enjoyable experience. Their professionalism and dedication not only made the process smooth but also left a lasting impression. I highly recommend them to any potential car buyer. More
Other Employees Tagged: Luis Llorens
January 07, 2024
Terrible. Financing was unclear, an unmitigated mess. No clear answers, changing 'goal posts', still no answer, way more in insurance, a shell game. No one Financing was unclear, an unmitigated mess. No clear answers, changing 'goal posts', still no answer, way more in insurance, a shell game. No one calls back and just keeps dragging it out. Time to go to social media to share frustration and disgust. Reading the comments of what others write is disconcerting. Credibility of Pembroke Pines near zero. Will not go near Pembroke Pines Lexus again. Won't buy another Lexus, too many other options/cars/sellers with some integrity. More
Other Employees Tagged: Frank Marsala, Andre Armani, Rohan Alexander , Steve P.