Darrick Thompson at AutoNation Volkswagen Richardson

I am came to this dealership to buy a new 2013 Passat since I did not get the price I was looking for at a VW dealership in Lewisville. They were not willing to negotiate a single penny below MSRP, I was shocked and I am glad I did not buy from them.

I started to look elsewhere and I am so happy I bought a car from Josef Puhringer! I felt like he is the best car salesman on the Planet Earth that has Ever existed PERIOD! From the moment I called the dealership in the morning to talk to sales he was happy to help me find a 2013 Passat that I was looking for. I told him what I wanted and he called me back lightning fast within 5 minutes to tell me he had the vehicle I wanted in stock and ready to sell. I made an appointment to see the car that evening and he even told me they would negotiate on the price even below MSRP and they sure did! I got a great car at a discount price that was fair for both me and the dealership. Josef ALWAYS was very professional, patient, a great attitude and had a big smile on his face for the whole duration of the sale. Once I went through finance Josef gave me a very detailed overview of the vehicle from outside to inside with an excellent explanation of ALL the vehicle features. The next morning I got a follow-up call from Josef to confirm that we were happy with the purchase and I told him yes I was and I will definitely come back and buy my next car from him. Josef treated me with great respect and dignity and he was very humble and more friendly than most people that I have ever met in my life.

Bottom Line if your in the DFW area and want to buy a Volkswagen look no further than the Amazing, Superb, Most Excellent Mr Josef Puhringer, a very honest, friendly, and professional Salesman expert on VW.

I also wanted to acknowledge the finance gentlemen I believe his name was Darren? and also Darrick and Michael for approving my offer on the car!

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This was the fifth new car I have purchased and it was the best experience for several reasons. It all started with a call to the dealership to confirm that they had the car I was looking for. Josh took the call and was friendly and responsive. When I went to the dealership to test drive the car they were extremely busy (it was mid-afternoon on a Saturday) and Josh was already working with another customer. I was crunched for time so another salesperson (Will) went with me to test drive the car while Darrick started the paperwork so that I could compare both lease and purchase options. I decided to purchase because the finance terms were favorable. It only took 90 minutes from the minute I stepped in to the dealership and drove off the lot with my new car. I was impressed with how the team worked together and made the customer experience the focus and priority.

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I have been a long-time and repeat customer of Gary Blakley and Boardwalk VW, and there are many reasons for it. Most recently, I went in to purchase a supplemental car for our family. Even with us being indecisive with several cars, Gary was very patient with us. Thanks to Gary, we found the exact car that met our "needs", as well as our "wants." There's something to be said for Gary earning my business for more than a decade. With help from Darren Medeiros, we were able to secure very favorable financing with the lending institution. Darren went the extra mile for us. We voiced our concerns regarding previous experiences with "spot deals" and driving off in the car, only to find out a day or more later that the terms either change drastically. Darren directly spoke to the lenders while we were present in the room and quickly got the approval. Gary, Darren, and Darrick (Sales Mgr) all worked diligently to get the final price/monthly payment exactly what it needed to be. Even though there is another VW dealership that is 5 minutes away from us and 20 minutes closer, we will continue to see Gary and the team at Boardwalk VW. Thanks all!

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Had searched internet before arriving so I knew exactly which 2 cars I wanted to see and I didn't want to be made to feel like I was being handled. The salesman was very accomodating and responded to my requests quickly.

I have always been a "sleep on it person" when it comes to making a major purchase - even when it's the deal of a lifetime. I did not feel pressured into making a decision and because I felt comfortable dealing with the salesman and sales manager, I ended up making the purchase that same day.

It seemed that everyone focused on making the experience pleasant - from the employees who purposedly stepped in front of me to ensure I never touched a door, to the finance manager who took the time to not just explain package options (the what) but made sure we understood (the why).

Overall a pleasant experience and the best part is I now drive a beautiful car!

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Everyone with whom I interacted was extremely friendly and helpful. Negotiations were painless, and I felt that the sales people were working in a collaborative role to help me. This was a most pleasant experience--not what I have often experienced in the past with other dealerships.d

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I had a great experience with this dealership and would recommend to anyone looking for a new Volkswagen. They made it extremely easy to buy a new car. I had come down from Little Rock to find a certain car since another dealership could not find me the one I wanted. They gave me a competitive price on the new car and trade-in.

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Great folks, had the car in stock I wanted, pricing was great! The entire process went smooth, and I will certainly recommend Boardwalk VW of Richardson to others. Keep up the great work!

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This is the best car buying experience I have ever had. I was already seriously considering a couple of cars at other dealerships, but I wanted to drop by and check Boardwalk VW out because I had seen the 2012 Volkswagens were Ranked #1 by U.S. News and World Report. I walked out the same night with a 2012 Jetta lease, and I’m so glad I did. It was my first time to visit a Volkswagen dealership, and Jeff Kaufman and Jason Daniel (finance manager) were outstanding.

I was treated with professionalism, courtesy, and patience. I’ve been to other dealerships, and it can be a pretty draining process. Thanks to Jeff and Jason though, getting my new car was actually fun. Edward DeNice (sales manager) and Darrick Thompson (sales manager) both stopped by during the process to introduce themselves and let us know how to reach them if there was ever anything we needed.

I can’t recommend highly enough Boardwalk VW for anyone who is looking for a lease or purchase.

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What a great sales experience. Other dealerships gave me so much pressure with phone calls and emails that all the more I did not want to give them my business. Jeff showed confidence in his product that he let it sell itself but still provided the support I needed and answered my questions.

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