Dave Carroll | Page 17

Incredible to say the least...what a phenomenal experience! Greg...allow me this, I am now and always have been a straight shooter so I will not only tell you when there may be (future tense) a problem but more Greg...allow me this, I am now and always have been a straight shooter so I will not only tell you when there may be (future tense) a problem but moreover I will also let you know when your team goes far and above to make our personal buying experience one of the very best we have "ever" had. I found this vehicle on line and had already made my mind up that we would be driving down to the Fort to take her for a test drive. We spoke to "Tex" whom I have to say is one the most sincere and honest young men I have met in this arena of car sales gurus. Yes sir this young man did his homework and knew every square inch of the vehicle from front to back, spent quality time with us making us feel as though we were already part of the O'Daniel family...what an impressive young man! When I mentioned (wearing one of my g'zillion Notre Dame shirts he immediately introduced me to another phenomenal asset to your team in Dave Carroll. What an awesome guy and for certain we had lots to talk about, both being ND fans and ties to the school beyond just being a fan. Then it was off to see the young lady in F & I and what a sweetheart she was explaining absolutely every detail of our financing and extended warranties which we did take advantage of by the way. Mr. Greg O' Daniel; All in all Greg I can say that you are in very good hands with this team of not only professional people but more than that my wife and I actually feel like were family, seriously! I can't say enough about our experience and I will certainly be one of your biggest supporters with any of my family and friends that may be in need of your services. We are a very close family ourselves and my wife and I are blessed to have five children and seven grand children...so I completely understand and appreciate the term family...thank you for having such a wonderful program, staff and a phenomenal selection to choose from. We are deeply moved by character of your staff and look forward to a long term relationship! More

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Pefect Service! I had been looking for a good used truck, Dave Carroll and Mark Campati found one that I am very happy with. The whole O'Daniel staff were very helpf I had been looking for a good used truck, Dave Carroll and Mark Campati found one that I am very happy with. The whole O'Daniel staff were very helpful with my purchase. Thank you Jim Till More

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Great used car buy I called Dave Carroll with my buying parameters and he came up with a car that exceeded our expectations. Dave and Mark Campati got us a super deal o I called Dave Carroll with my buying parameters and he came up with a car that exceeded our expectations. Dave and Mark Campati got us a super deal on an extremely clean car. Thanks guys. More

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My wife and daughter and I were looking for a vehicle for my daughter. I called O'Daniel because I had seen a vehicle on one of their lots and wanted to know about pricing. I was fortunate to have Mark But my daughter. I called O'Daniel because I had seen a vehicle on one of their lots and wanted to know about pricing. I was fortunate to have Mark Butler answer the phone. From the start Mark was a true professional. He listened to what I had to say, what vehicle we were inquiring about, and suggested we come by to test drive this vehicle. He assured me that if this vehicle did not work out for us that he would find us the right vehicle. I had heard this before at other used car dealerships, so I was a bit skeptical. However, the longer we talked, I found out that Mark grew up in the same small town that I did, and he was very friendly and I really did get the feeling that he had our best interest at heart. After speaking with Mark on the phone, we drove to the dealership. It was a Saturday and we told Mark we were in a bit of a hurry (our daughter had a late afternoon wedding to get home for) and he took note of that. There were no games played; Mark was all business! He let us drive the vehicle we had called about (a Pontiac Vibe); when we returned from that test drive, we told him we did not think it was the vehicle for us and that my daughter was really interested in a small SUV. Mark immediately steered us to a 2006 Jeep Liberty; it was a very nice vehicle and my daughter fell in love with it! Because of the wedding, we had to leave before we could test drive it, but I returned Monday morning and test-drove the Liberty; Mark went with me, as he said he likes to make sure all the vehicles he sells are "up to snuff." The Liberty drove great! We (my wife and daughter and I) went back that night and Mark met us at the dealership (even though he was there early that day when I test-drove the Liberty); Mark set us up to test-drive the Liberty again (my daughter drove it) and we ended up buying the vehicle. Mark offered us a good price and through the negotiation process came down on the price a bit more. This was a very positive car-shopping experience! I would definitely buy another car from O'Daniel and would highly recommend others to Mark Butler! Thanks O'Daniel and a special thanks to Mark Butler! More

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The mood hit me recently that it was time for a change, and as I searched for my next car, O'Daniel's kept popping up. As i looked over their used car selection, I saw several great options, along with gre and as I searched for my next car, O'Daniel's kept popping up. As i looked over their used car selection, I saw several great options, along with great prices. The two cars I had narrowed my choice down to were both well under recommended pricing or KBB. And not because they had been in an accident. When I finally made my way over there, Dave worked with me first and answered all my questions and showed me a few of the chargers for sale. He was very nice and knowledgeable. Over the weekend, my parents came in, where they met Mark, who allowed them to test drive the car. When I came back Monday to have my trade appraised, I met with Dave again. And after we ran the numbers with my trade, I decided the first choice wasn't for me. So after some more research, I decided to go for my second choice. This time, Mark worked with me and went with me on my test drive. When we got back, we ran some new numbers and after the financing was in place, I came back the next day and bought my new car. Andrea and Shaylene helped with the paperwork. Both had plenty of knowledge and made the paperwork fly by. (After we fixed some clerical errors haha) I would definitely recommend O'Daniel's to any of my friends or family. Very friendly people and nice, clean facility. Thanks More

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My family was given exceptional service!!! Better than most dealers. This team made me feel like family, and I will be forever grateful for the opportunity to live the dream in my new SUV. You guys ROCK!! most dealers. This team made me feel like family, and I will be forever grateful for the opportunity to live the dream in my new SUV. You guys ROCK!! I would refer all of family and friends to O'Daniels! More

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We very recently purchased a Ford Fusion from your Illinois Rd. location and were very fortunate to have Keith Hall as our salesman. Keith could not have been more friendly and helpful in our purchase Illinois Rd. location and were very fortunate to have Keith Hall as our salesman. Keith could not have been more friendly and helpful in our purchase.After only a couple weeks of having the car the emmission control light came on even though we didn't notice any performance issues with the Fusion. We called Keith and explained the situation to him and he immediately got to work on the info. we needed to get the car serviced and who we should contact at the New Haven Ford store. He also arranged for my wife to have a loaner car so she wouldn't miss any work while the car was in service. Our contact at the Ford store was Glen(didn't get his last name)who also couldn't have been more friendly and helpful.Dave Carrol also was instrumental in both our purchase of the Fusion as well as the service we needed. In summary, the O'Daniel dealerships at both Illinois Rd. and New Haven can be very proud of these gentlemen who we have had the pleasure to work with since we've purchased our Fusion. Keith is a unique individual and we look at him now not so much as a car salesman but as a friend always willing to help in any way he can. Dave and Glen deserve accolades as well for their dedication to your customers. We are just so impressed with O'Daniels and you can be sure we will let our friends know about the "top notch" service we have received. Keep up the great work and we will see you when it's time to purchase our next vehicle. Very sincerely, Jeff & Faith Hoehn More

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