Dave Corneliuson | Page 13

fast and easy i was looking for an Acadia i was not sure exactly what i wanted the salesman (Chuck) took the time to go over 4 or 5 cars with me and get pricing on i was looking for an Acadia i was not sure exactly what i wanted the salesman (Chuck) took the time to go over 4 or 5 cars with me and get pricing on each car without any pressure for an answer i felt i was treated very fair. More

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Experience at John Paul's My wife and I recently worked with Dick and Dave over at John Paul's when purchasing our new Terrain. Both were incredibly helpful and informative and My wife and I recently worked with Dick and Dave over at John Paul's when purchasing our new Terrain. Both were incredibly helpful and informative and made the process easy. My wife was thrilled we were able to drive off the lot with exactly what she wanted and I was thrilled about the price. Great service and great team. I'd recommend them to anyone looking to make a new purchase or even just get more information about buying/leasing. More

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Good place to buy a vehicle! We have been very happy with Dick Kaul as our salesperson. He explained the difference in the two vehicles we were looking at and after test driving We have been very happy with Dick Kaul as our salesperson. He explained the difference in the two vehicles we were looking at and after test driving them we decided on the Buick Encore. More

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Very Good Experience Both Andre and Dave quickly established the value that they bring to the buying process. Like many, I do not necessarily enjoy the car buying process Both Andre and Dave quickly established the value that they bring to the buying process. Like many, I do not necessarily enjoy the car buying process, but both gentleman quickly gained my trust by methodically explaining the product specifications, as well as the overall buying process. They made the process enjoyable and I would certainly recommend them going forward. More

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New Car Purchase Experience Luis Herrera did an outstanding job. Took the time to answer my questions and concerns. Felt he told me everythiing I needed to know to make a Luis Herrera did an outstanding job. Took the time to answer my questions and concerns. Felt he told me everythiing I needed to know to make a decision on buying this car, More

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First Time Buyer! My sales person Lisa was so very helpful during the whole buying my first vehicle process. She had made sure that I the buyer was comfortable with ev My sales person Lisa was so very helpful during the whole buying my first vehicle process. She had made sure that I the buyer was comfortable with everything going on. She wants the best for her customers and that's what makes her the best! More

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Was happy at first Our experience started off as a good one when we went to test drive our vehicle. We were happy with our salesperson, however, when I pointed out somet Our experience started off as a good one when we went to test drive our vehicle. We were happy with our salesperson, however, when I pointed out something needed to be fixed (the passenger side air bag) PRIOR to pick up 2 days later, it was not taken care of, nor were parts ordered. This turned into a whirlwind and nightmare, and I ended up being without my car for almost 2 weeks. The voice command system was not working, nor the garage code configuration on top of it. The part that was needed for the airbag was missing from the first order, and then I had to wait another week for the part to come in. While Lisa was generous in making a rental car work for those almost 2 weeks at no cost to us (thank you again), it was a hassle and not ideal for our overall situation. On the night of pick up we reviewed the certified checklist and noticed it was not fully completed. Some areas were marked as not checked at all (engine compartments) and some areas were marked as needing service, but did not have the "service complete" checked. When taken to the manager, he just checked it off, but we were told he looked it up in the computer. My husband could see into his office, and he did not see the manager on the computer at all. When our missing part was not in the original order that first week, I wish that it would have been expedited given that this was an issue pointed out PRIOR to our picking up the vehicle. Honestly, the part should have been ordered the day after I pointed it out, and our pick up/delivery should have been changed to accommodate not picking it up until it was fully ready. This would have saved me and my husband a lot of stress and driving back and forth. More

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Excellent service Everyone i dealt with was professional and knowledgeable. This was a positive experience and I would return for the friendly service in the future. Everyone i dealt with was professional and knowledgeable. This was a positive experience and I would return for the friendly service in the future. They went the extra mile to help keep my business rolling with a newer truck when I needed it most. Thank you all. More

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Treated well John Paul Buick GMC had a sales staff that made every effort to help me through the process of purchasing my new 2017 Enclave. The salesman, Robert John Paul Buick GMC had a sales staff that made every effort to help me through the process of purchasing my new 2017 Enclave. The salesman, Robert Steffan was friendly, thoroughly explained the features on the vehicle and went with me to check if the auto would fit in my garage. He also introduced me to the service department.. l left feeling comfortable dealing with their department again in the future and being a valued customer. More

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Greatness and a family experience It was all genuine and heartfelt. I felt pleased with what I was being told.. Through all the processes I was treated with great integrity. They are It was all genuine and heartfelt. I felt pleased with what I was being told.. Through all the processes I was treated with great integrity. They are awesome and such a loving business spirit. Thank you for so many keepers. I left with a feeling of joy!!! More

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