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Dave Grooms

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Dave Grooms | Page 3

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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5.0

64 Reviews

Overview Reviews (64) Inventory (77)

5.0

64 Reviews

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64 Reviews of Dave Grooms

August 06, 2022

Dealership Rating

Employee Rating

I’ve used this dealership several times to have my car maintenance serviced. They have made it easy to drop off and pick up when ready. All my questions and concerns were answered and the service person h maintenance serviced. They have made it easy to drop off and pick up when ready. All my questions and concerns were answered and the service person helping me was friendly and pleasant. More

by Suzieqzb

Recommend Dealer

Yes

Helpful 0

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Aug 08, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Dave Grooms and our service department. We appreciate it and appreciate your business.

August 01, 2022

Dealership Rating

Employee Rating

Great people. Todd Beal and Poula Fayek were easy to deal with. Will definitely go back for my next Nissan purchase. All class Todd Beal and Poula Fayek were easy to deal with. Will definitely go back for my next Nissan purchase. All class More

by BUDEAMES2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Poula Fayek, Todd Beal

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Aug 01, 2022 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of Todd, Poula, and our dealership. We really appreciate it and appreciate your business.

June 06, 2022

Dealership Rating

Employee Rating

This is a great place to do business with. They have a very professional atmosphere and an incredible waiting area. They have a very professional atmosphere and an incredible waiting area. More

by marksala2017

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Brenden Shaw , Spencer Cassidy

Helpful 0

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Jun 06, 2022 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of our dealership and service department. We really appreciate it and appreciate your business.

May 22, 2022

Dealership Rating

Employee Rating

I have been a loyal customer for the past seven years. By far, the best dealer and service center I have ever experienced. By far, the best dealer and service center I have ever experienced. More

by Amanda

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Brenden Shaw , Spencer Cassidy , Mike Russell

Helpful 0

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May 25, 2022 -

INFINITI of Kansas City responded

Amanda. Thank you for being a loyal customer and taking the time to leave us a review of your most recent experience at our dealership with or service department. We appreciate your business.

May 20, 2022

Dealership Rating

Employee Rating

I have purchased several cars from this dealership. Always an easy process and great service. Always an easy process and great service. More

by Bmeiers

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Robert Evenrud, Joseph Reed, John Cuezze , Mark Redmond

Helpful 0

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May 21, 2022 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We really appreciate it and appreciate your business.

April 25, 2022

Dealership Rating

Employee Rating

Quick , Phenomenal , Kind , Courteous , Knowledgeable , concern , Pleasant , nice , good , accurate , Grateful , smart , loyal , helpful and Friendly concern , Pleasant , nice , good , accurate , Grateful , smart , loyal , helpful and Friendly More

by Anthony Barnes

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Brenden Shaw , Spencer Cassidy

Helpful 0

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Apr 26, 2022 -

INFINITI of Kansas City responded

Anthony. Thank you for taking time to leave us a 5-star review. We really appreciate it and appreciate your business.

April 12, 2022

Dealership Rating

Employee Rating

Expensive, slow service, had to wait over 3 hours for an estimate. .Hope we never have to go back estimate. .Hope we never have to go back More

by cbest

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Helpful 0

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Apr 12, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We are disappointed that your wait was longer than expected. We will work to sharpen our processes to avoid this issue in the future.

April 05, 2022

Dealership Rating

Employee Rating

The level of professionalism, Expertise friendly engagement is second to none. The service done to precision, Mike,Derrick, the porters, the service team and management just amazing. You leave with engagement is second to none. The service done to precision, Mike,Derrick, the porters, the service team and management just amazing. You leave with great confidence that you service is done right the first time. Thank you More

by bernard24b

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brenden Shaw , Spencer Cassidy , Joseph Reed, Poula Fayek, John Bock, Ramez Zaky, Randy Robinson , Reggie Blackman, Ryan Rowley, Mike Russell

Helpful 0

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Apr 05, 2022 -

INFINITI of Kansas City responded

Bernard. Thank you for taking time to leave us such a wonderful review. We really appreciate it and nothing makes us happier than hearing from our customers that they had a great experience. We look forward to working with you for years to come.

Apr 05, 2022 -

bernard24b responded

Everyone wants to be appreciated, so if you appreciate someone, don't keep it a secret. You’re worthy. Thank you

April 02, 2022

Dealership Rating

Employee Rating

They are friendly, efficient. Our car cam back immaculate. They have great snacks and a very comfortable place to be. Our car cam back immaculate. They have great snacks and a very comfortable place to be. More

by Elizabeth

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 05, 2022 -

INFINITI of Kansas City responded

Elizabeth. Thank you for taking the time to leave us a review. We appreciate it and appreciate your business.

March 12, 2022

Dealership Rating

Employee Rating

I’ve been coming to this dealer since 2007 to get service on my vehicles. This is my 2nd FX35 & your service has always been exceptional. Thanks Dave! on my vehicles. This is my 2nd FX35 & your service has always been exceptional. Thanks Dave! More

by Michelle Harrington

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 12, 2022 -

INFINITI of Kansas City responded

Michelle. Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

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Dave Grooms | Page 3

Service Advisor

INFINITI of Kansas City

64 Reviews of Dave Grooms

Dealership Inventory (77 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.