Dave Macaione | Page 2

Great Very friendly Very Helpful Quick to respond to calls emails ect I would recommend this location was an overall good deal Very pleased thus far! Very friendly Very Helpful Quick to respond to calls emails ect I would recommend this location was an overall good deal Very pleased thus far! More

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my experience The people there were very nice and got us out of there very quickly. One of the least time consuming car purchases. Saw the car on Autotrader and the The people there were very nice and got us out of there very quickly. One of the least time consuming car purchases. Saw the car on Autotrader and they agreed to the price on the app and not at the dealership which was very nice. Gave us prices for a warranty as well which was helpful. Great experience I’d recommend More

by James Eggerr Verified Customer Verified Customer

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Will be coming back such great service I came in for an oil change. At first there was a blonde gentleman on the right side who didn’t seem to notice or care that I was waiting. I was about I came in for an oil change. At first there was a blonde gentleman on the right side who didn’t seem to notice or care that I was waiting. I was about to leave and a nice young lady named Becky walked over to take care or me. She made the process simple and pain free and I had my car back in no time at all. I will for sure be back to see her for al my future needs! More

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Great service and so friendly! George is so amazing and such a great help! Had a smile on his face and made me feel like I was a friend instead of a costumer. Definitely recommend t George is so amazing and such a great help! Had a smile on his face and made me feel like I was a friend instead of a costumer. Definitely recommend this place and him! More

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2019 blazer rs purchase Would have given 5 stars but I was told the vehicle I was interested in was there. Now someone told me if it was sold or not there they would contact Would have given 5 stars but I was told the vehicle I was interested in was there. Now someone told me if it was sold or not there they would contact me. Wish they would have let me know. Also didn't like the vehicle I purchased had more miles than expected. My sales person was great. But he was not my initial contact person. More

by KRBW0423 Verified Customer Verified Customer

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A surprisingly wonderful car buying experience! My husband, Tom, and I were "looking" for a Chevy Malibu. Jasper greeted us as we entered the dealership. We discussed the Malibu LS and LT with Jas My husband, Tom, and I were "looking" for a Chevy Malibu. Jasper greeted us as we entered the dealership. We discussed the Malibu LS and LT with Jasper. After driving both vehicles and discussing what we "seniors" really wanted in a car, Jasper assisted us in choosing the LS. We definitely wanted the LS (although it did not come in Red per Tom's request) but we rarely, if ever, buy something that expensive on the first visit. Jasper, the "pro", stated the dealership wanted to sell us a car. After much give and take, we did purchase the "silver" Malibu LS. When we came to pick up the car the next day, Jasper was there ready to assist us. Jasper not only showed us key features of the car but also programed my IPhone to get me started. I would be amiss if I did not say I truly delighted in the humorous give and take between Dave, Jasper. Tom and me. I must mention that Jeff was also very knowledgeable and a delight to converse with regarding not only Chevy cars but many interesting topics. Will I return to Castle Chevrolet in Villa Park again? You betcha!! More

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Excellent service Very good experience, good customer service and very friendly , I will recommend it to my friends and family and there close friends.. great team work Very good experience, good customer service and very friendly , I will recommend it to my friends and family and there close friends.. great team work More

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Treated Like Family Our sales person Shaun listened to what we were looking for and never rushed us to make a decision. He was well informed on the options Our sales person Shaun listened to what we were looking for and never rushed us to make a decision. He was well informed on the options More

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Excellent Customer Service The staff here is great helping you out find the car that will fit your budget. Excellent customer service Jasper! Nice staff to work with. The staff here is great helping you out find the car that will fit your budget. Excellent customer service Jasper! Nice staff to work with. More

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Very difficult to get a return phone call I bought my car from Castle with a cracked windshield, which they agreed to replace as part of the sale. I scheduled the service and they replaced the I bought my car from Castle with a cracked windshield, which they agreed to replace as part of the sale. I scheduled the service and they replaced the windshield. Unfortunately, the windshield was defective and needed to be replaced again. This is where the service issues began. I called and left a message with the service person that helped me. After a week of never receiving a return call, I called again and asked for the service manager. Again I had to leave a voicemail, and again, I waited a week for a return call, which never came. I finally got someone to respond after the third call and got the windshield replaced a second time. The second windshield is not defective. More

by Reniets78 Verified Customer Verified Customer

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