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Dave Penny
Dave Penny at Smith Motor Sales of Haverhill Inc
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Dave Penny

Service Advisor

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
610 Reviews
4.9

610 Reviews

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610 Reviews of Dave Penny

April 30, 2024

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Employee Rating

Outstanding customer service, very professional, I appreciate all the updates and concerns. Thank you much More

by rahbusa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

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May 01, 2024

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

April 09, 2024

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Employee Rating

Excellent customer service. I bought my car there and I have my car serviced there too More

by DMUNGAI123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette, Matt Harris, Charles Chadder, Tom Silva

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Apr 10, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

March 20, 2024

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Employee Rating

Excelente customer service waiting area is very comfortable and snacks are available also very clean More

by Elizabeth
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi

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Mar 21, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

February 28, 2024

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Smith Motor Sales of Haverhill was very professional and accommodating to service my E350 Mercedes. I will return if/when needed. More

by pretzlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
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Feb 28, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 18, 2024

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Very good customer service experience in the industry for mercedes and business management services for customer More

by ALMONOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
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Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

January 17, 2024

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Service department is always polite,helpful,thorough and respectful. Great bunch of people Good to work with More

by MEEZYK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
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Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 01, 2024

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Employee Rating

All Around the Best! I consider “Smith Motors”… more like Family, than a place of Business! Yeah! I’ve been with “Mercedes Smith Motors” since 1979. More

by LEETELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger

Helpful
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Jan 02, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 14, 2023

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I feel the customer service is very good. Always friendly, respectful, polite. Only thing I’m didn’t give it five stars for because one time I drop off my car there and I believe I got a dent More

by RACHIDAJOUBEIR1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger, Roger Waugh , Roger sales rep.

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Dec 14, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2023

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Employee Rating

Good communication They did a nice job getting our car in quickly and keeping us informed as to its status More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger , Matt

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Dec 03, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ed, and we look forward to working with you again.

November 30, 2023

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Employee Rating

Very professional relaxed atomosphere. Very clean and staff was exceptional Craig Nick Joseph very helpful and courteous More

by FRANKPALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Tedeschi, Nicholas Klinger , Joseph Clohisy is a class act.

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Dec 01, 2023

Smith Motor Sales of Haverhill Inc responded

Frank, it's great to hear that Craig and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

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