Nicholas Klinger

Nick, my service manager, is outstanding. He took care of my alignment and oil change within hours while he provided me with a comfortable loaner. He's respectful, courteous, and exceeded m He took care of my alignment and oil change within hours while he provided me with a comfortable loaner. He's respectful, courteous, and exceeded my expectations. More

by AROLD25200 Verified Customer Verified Customer

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Outstanding customer service, very professional, I appreciate all the updates and concerns. Thank you much appreciate all the updates and concerns. Thank you much More

by rahbusa88 Verified Customer Verified Customer

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The staff are always helpful and hospitality! They’re ethical as well which is priceless They’re ethical as well which is priceless More

by DAPHNEE.ALVA08 Verified Customer Verified Customer

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Excellent, professional service. No wait time, the problem has been resolved in one day. Kudos to the service manager, outstanding. No wait time, the problem has been resolved in one day. Kudos to the service manager, outstanding. More

by KIZOTOV Verified Customer Verified Customer

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Nick Klinger was very helpful and knowledgeable. He guided me on the phone to temporarily resolve my issue and again at the dealership to resolve my issue. He guided me on the phone to temporarily resolve my issue and again at the dealership to resolve my issue. More

by P-PARISI Verified Customer Verified Customer

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Great service. The service dept made this easy. I was in and out in no time. The service dept made this easy. I was in and out in no time. More

by LynBel Verified Customer Verified Customer

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Smith is awesome. Great service and they understand the importance of other people's time. Great service and they understand the importance of other people's time. More

by mccorry Verified Customer Verified Customer

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Stopped by for an unexpected problem without an appointment and was helped right away. It was my first time at this location, I usually go to other Mercedes locations but was told by a friend that appointment and was helped right away. It was my first time at this location, I usually go to other Mercedes locations but was told by a friend that this one is better and they were right. I was assisted right away, the customer service was amazing, and they worked on my car so fast. I was out of there within a half hour. 10/10! More

by TAPIAGIOHANNA Verified Customer Verified Customer

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Smith Motor Sales of Haverhill was very professional and accommodating to service my E350 Mercedes. I will return if/when needed. accommodating to service my E350 Mercedes. I will return if/when needed. More

by pretzlog Verified Customer Verified Customer

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That’s why I’ve had a wonderful relationship with Smith motors of Haverhill. I purchased a brand new 2021 GLC 300 and I’m very happy with its performance. Thus far the staff, especially the mechanics and s motors of Haverhill. I purchased a brand new 2021 GLC 300 and I’m very happy with its performance. Thus far the staff, especially the mechanics and sales department have done an outstanding job and answering my questions, and providing me with quality professional service, thank you, Mark Andrews More

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