David Bennett | Page 5

Friendly Staff My fiancé and I are from out of state, but Bertin and rest of the staff did a great job making sure the purchase went smoothly. They were friendly fro My fiancé and I are from out of state, but Bertin and rest of the staff did a great job making sure the purchase went smoothly. They were friendly from the start, the vehicle was spotless upon arrival. The dealership was under construction at the time of our visit, but from our observation the staff continued to handle business undeterred and with class. We enjoyed our visit and would consider purchasing from them in the future. More

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Looking for a car. The sales person, David Synder, did a wonderful job at explaining everything about the car that I was looking at. He made my experience very pleasant The sales person, David Synder, did a wonderful job at explaining everything about the car that I was looking at. He made my experience very pleasant and memorable, to say the least. Never once did I feel pressured by him to buy the car. He allowed me to fully enjoy my test drive and was very respectful. His sales manners were one of the best, if not the best, that I have every experienced. Will definitely come back. Five stars for DAVID SYNDER, you rock!! More

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Impeccable Customer Service! The service here exceeded all my expectations! I was accommodated every step of the way! For starters, I travel with work and was far away from home, The service here exceeded all my expectations! I was accommodated every step of the way! For starters, I travel with work and was far away from home, but had found the car I wanted here! I was promptly picked up at the airport by the staff and made to feel comfortable from start to finish! Secondly, there was one less than satisfactory tire on the car. But, I was given no trouble. And even had both back tires replaced at no additional charge to me! Lastly, the customer service was extremely impressive! Everything went very smoothly from start to finish! I highly recommend Mercedes Benz of Hoffman Estates and without a doubt, plan to use them again in the future! Completely Satisfied Customer!!! More

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Great people to do business with. Great dealership. My wife and I went to see the new 2017 E 350. We had a 2014 E350 to turn in the lease. David Bennett greeted us. I told him what we wanted. To my surp My wife and I went to see the new 2017 E 350. We had a 2014 E350 to turn in the lease. David Bennett greeted us. I told him what we wanted. To my surprise David said the E is a 300 and a 4 cylinder. Wow I was not happy. He said lets test drive it. We did and David explained everything before we took off. Great ride we loved it. Now the price. David, John Kyriakopolos and Tom Herwehe all worked to give us a price. We told them we were going to another dealer to check out. We did than came back to Hoffman Motor Werks. We bought and are extremely happy we did. I liked that everyone pitched in. More

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Deal falling apart. Dishonest Went to MB of Hoffman Estates looking into a 2012 CLS 550. From a previous visit I knew a sales person that I like - David Bennett. I test drove the Went to MB of Hoffman Estates looking into a 2012 CLS 550. From a previous visit I knew a sales person that I like - David Bennett. I test drove the car and I liked it . Listed for just shy of $46000 . I had 2010 Infinity Fx 35 for a trade in . My desire was to finance the CLS and have a payment of maximum $200 more then what I was paying for the infinity. They said they'll put the numbers down and call me with an answer. Next morning call came in and David told me that I need to put an extra $4000 down in order to get the monthly payment I wanted. I asked if they can reduce the price of the vehicle , since there were a few similar cars in the region listed for way less ( lower miles also) . The answer I was given by the manager was basically NO. Which is OK , but 20 days later the car is still on their lot and now they are asking $42000, which is exactly the price I needed in order to get the payments I wanted . It's funny that this dealership doesn't want my business. If we get into the word DEALERSHIPS we might find that it's about dealing and cutting a DEAL. In my situation I offered a mutually beneficial DEAL , the " dealership" turned it down . Poor deal making , Poor dealership More

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Good Experience David Bennett provided good customer service throughout my buying experience. Already did my homework and he was able to relate to my request. Thanks David Bennett provided good customer service throughout my buying experience. Already did my homework and he was able to relate to my request. Thanks David More

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Easy, Low Pressure Car Buying Experience I saw the SUV listed online, and spoke with Nina who was extremely helpful with all of my concerns and set up my appointment for viewing. Upon arriva I saw the SUV listed online, and spoke with Nina who was extremely helpful with all of my concerns and set up my appointment for viewing. Upon arrival , I met David who provided a very comfortable no pressure introduction to my new (to me) Acura. The entire process could not have gone any smoother. I highly recommend this dealership as they seem to put customer satisfaction first. Thanks! More

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