David Coates | Page 8

Haley has been my go to for the last 4 or 5 services and she is literally the reason I come back to this location. Haley owns that shop and I’ve never had anyone at any dealer (or business for that matter) she is literally the reason I come back to this location. Haley owns that shop and I’ve never had anyone at any dealer (or business for that matter) have better communication and promptness when it comes to every customer She’s an absolute gem and deserves a raise, promotion, whatever she wants or you can do hah I’ve worked in hospitality for over 10yrs and she is one of a kind and should be rewarded and recognized for her insane work ethic and quality customer interactions. I wouldn’t be surprised if many customer return to this location because of Haley More

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Complete and utter incompetence. Tried to sell us service that was not needed. I will never return or recommend Tried to sell us service that was not needed. I will never return or recommend More

by ralphjanitell Verified Customer Verified Customer

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Easy to make appointment online. Didn’t make me wait when I arrived and finished when they said they would. Friendly staff. Didn’t make me wait when I arrived and finished when they said they would. Friendly staff. More

by plpeacock Verified Customer Verified Customer

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Groove Subaru has the best service advisors in the industry. Great place for service with honest repairs industry. Great place for service with honest repairs More

by Debra Verified Customer Verified Customer

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I called Groove for an appointment and was able to get one for the very next day! Everyone was so nice while I got checked in and settled in the waiting area. They were able to diagnose my car quickly, ha one for the very next day! Everyone was so nice while I got checked in and settled in the waiting area. They were able to diagnose my car quickly, had the part in stock, and fix the issue all within about 3 hours! Groove is definitely my new go-to Subaru dealership! More

by eplatz Verified Customer Verified Customer

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David Coates was very nice. He took care of me in a very professional manner. I had to bring my car back a month later after the first repair. He did make the situation better. He took care of me in a very professional manner. I had to bring my car back a month later after the first repair. He did make the situation better. I appreciate the Lyft ride to and from work. More

by djamilia_lyons Verified Customer Verified Customer

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They always provide great customer service and are very informative. I think it’s a great sign they are the busiest in the state informative. I think it’s a great sign they are the busiest in the state More

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We always love how Grove is consistently courteous and always keeps us updated and informed in real time. However, they need to do a better job knowing which person is actually waiting for the service. My always keeps us updated and informed in real time. However, they need to do a better job knowing which person is actually waiting for the service. My wife checked in and stayed at the dealership while the service and ultimate repairs were made. However, they kept calling and texting me while I was in California. It all got worked out, but might be a process to improve. More

by sethj41 Verified Customer Verified Customer

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Very happy with the bulb replacement. And with a low charge. And inspection was great And with a low charge. And inspection was great More

by smartinez236 Verified Customer Verified Customer

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Been coming here since 2015. Great staff.. Family vibe. Always enjoy bringing my Outback to this dealership. Great staff.. Family vibe. Always enjoy bringing my Outback to this dealership. More

by ROCKYMTNGUY40 Verified Customer Verified Customer

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