David Del Cristo | Page 23
Service Department Assistant Manager
Rockland Chrysler Dodge Jeep RAM
60 NY-304
Nanuet, NY 10954
238 Reviews
Write a Review238 Reviews of David Del Cristo
February 03, 2022
Very good. Very helpful service from everyone at the dealership. No complaints. Thank you very much. dealership. No complaints. Thank you very much. More
Other Employees Tagged: Kevin Leahy , Anthony Morrone, Devin Roberts, Wayne Schneider
January 31, 2022
Very efficient and good service. I feel satisfied with the service every time I go there. Highly recommended the service every time I go there. Highly recommended More
Other Employees Tagged: Kevin Leahy , Anthony Morrone, Devin Roberts, Wayne Schneider
January 27, 2022
We went in for service for a Uconnect screen going blank in cold weather. Service found a problem and ordered gateway module. Installed and still not working according to service dept. They gave the car ba in cold weather. Service found a problem and ordered gateway module. Installed and still not working according to service dept. They gave the car back to my daughter (who picked up) without checking it. The ENTIRE dashboard was taken out and left on my passenger seat. I have pix to prove it. I had to bring the car back in next morning to fix. It was put back, but now no USB worked, stop start feature, no Uconnect screen nothing, I was told this was normal since the entire screen failed. I brought the car in for "intermittent" problem, but received it back completely broken. Called service dept back many times without a callback. They began ignoring our calls. Reported to chrysler customer service and opened a case. After a week we get a call the whole screen was in stock. Brought back and this was repaired. BUT the replacement screen was NOT NEW because when i called to reactivate my Sirrius XM satellite, and gave them my serial # & other info, they said it was associated with another account. Evidently the screen is refurbished. This is a 2021 Grand Cherokee. I would have expected new parts to be installed, no? Needless to say I am extremely unhappy with the experience. Would i recommend this car & service center to my friends? Not sure at this point. I wasted HOURS of my time chasing people for something that should have been handled differently from the get-go. I also lost many of the inherent safely / comfort feature of the car during this time (backup camera, among other uconnect screen features like auto temp, seat heat etc) Would love for someone in an actual management position to call us and explain how that happened and what you would like to do to make it right so I would feel comfortable recommending Jeep & Dealership to anyone i speak to about it. More
Other Employees Tagged: Alan my service rep.
January 13, 2022
I have never experienced such a lack of communication or truth. The staff is rude and lies about everything. If I could give a lower score I would. I have never dealt with a dealership with this much incomp truth. The staff is rude and lies about everything. If I could give a lower score I would. I have never dealt with a dealership with this much incompetence. More
Other Employees Tagged: Kevin Leahy , Anthony Morrone
January 12, 2022
Great service as always! Bring my leased Jeep Cherokee in for oil change and service. NO issues with the vehicle at all. Keep up with oil changes when due. in for oil change and service. NO issues with the vehicle at all. Keep up with oil changes when due. More
Other Employees Tagged: Kevin Leahy , Anthony Morrone, Devin Roberts, Wayne Schneider
January 12, 2022
Horrible experience could not imagine being treated worse by any business. Will never say a nice word about them by any business. Will never say a nice word about them More
Other Employees Tagged: Kevin Leahy
January 11, 2022
Kevin Leahy he is amazing I’ve known him for about 10 years now and he always help me out with everything . he’s wonderful kind and soft-spoken and he’s always there to help years now and he always help me out with everything . he’s wonderful kind and soft-spoken and he’s always there to help More
Other Employees Tagged: Kevin Leahy