David Dorion | Page 3

Always well taken care of. Longtime Volvo customer. Service is outstanding. Service personnel are great especially Colin. Longtime Volvo customer. Service is outstanding. Service personnel are great especially Colin. More

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Excellent customer service, as usual! Service advisor Peter Brown is very knowledgeable and pleasant, and I trust his advice about my car maintenance. Service advisor Peter Brown is very knowledgeable and pleasant, and I trust his advice about my car maintenance. More

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The dealer was very gracious. They serviced my car the way I would hope that anyone servicing my car take care of me and all other cuztomers. I am impressed athow clean the dealer They serviced my car the way I would hope that anyone servicing my car take care of me and all other cuztomers. I am impressed athow clean the dealer is. The coffee was there for the taking, and a number of other customers were busy making use of the surroundings to work while they wait. Good job, keep up the good work!!!!!!! More

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I always have a great experience! The very helpful, knowledgeable, and friendly Service Dept keeps me coming back. Colin thanks for all your help. The very helpful, knowledgeable, and friendly Service Dept keeps me coming back. Colin thanks for all your help. More

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Herb chambers dealership is great the people behind the desk are very helpful and the service was excellent thank you desk are very helpful and the service was excellent thank you More

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When we leased our vehicle we were sold wheel and tire insurance and it worked great. Cost me $0. The service staff was excellent and when we were done the vehicle was cleaned inside and out. This is w insurance and it worked great. Cost me $0. The service staff was excellent and when we were done the vehicle was cleaned inside and out. This is why we buy our vehicles from Herb Chambers. More

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Excellent customer service provided, as usual, by all the staff at Herb Chambers Volvo Cars Norwood, MA! Service Advisor Colin Ayers clearly explained all the car repairs to me & provided a written price est staff at Herb Chambers Volvo Cars Norwood, MA! Service Advisor Colin Ayers clearly explained all the car repairs to me & provided a written price estimate before any work was done so I knew what to expect, and he applied a discount coupon to help reduce my bill. Colin also arranged for a complimentary loaner car from Enterprise for me to use until my car was ready. Mechanic Eric Marschke did excellent work! Nice waiting area w/ comfortable furniture & tv, and complimentary snacks & beverages available for customers. Overall excellent experience! Thank you. More

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Always a good experience at Norwood Volvo. Colin in service department is exceptional.They keep you updated with any issues. Colin in service department is exceptional.They keep you updated with any issues. More

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Paul and the service team go the extra marathon miles for their customer. I had an emergency and they addressed it in a very creative and smart way. their customer. I had an emergency and they addressed it in a very creative and smart way. More

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Excellent service experience, as usual, at Herb Chambers Volvo Cars of Norwood! I have complete trust in my Service Advisor, Peter Brown, who is extremely knowledgeable & personable. He explains everything Volvo Cars of Norwood! I have complete trust in my Service Advisor, Peter Brown, who is extremely knowledgeable & personable. He explains everything to me in detail so I understand what routine maintenance & other car repairs are needed. Peter gives me a cost estimate prior to any work being done so I know what to expect & he applies any available coupons to reduce my bill. If any unanticipated additional car problems are found, Peter discusses it with me 1st & advises me whether the repairs need to be done now or can wait until my next routine service appointment. The mechanics do excellent work & they also perform a courtesy multi-point safety inspection at every appointment, & top off all car fluids as needed. After the mechanics inspect my car, I have peace of mind before upcoming long road trips driving to & from NH that my car will operate safely & not break down on the highway. Also, Patti Rich is very helpful & accommodating in scheduling my service appointments. I have always had excellent service from all departments at Volvo Cars of Norwood & I highly recommend this dealership! More

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