Paul Dixon
Paul Dixon at Herb Chambers Volvo Cars Norwood
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Paul Dixon

Service Advisor

Herb Chambers Volvo Cars Norwood

1120 Providence Highway
Norwood, MA 02062

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5.0
153 Reviews

Languages Spoken

English English

5.0

153 Reviews

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153 Reviews of Paul Dixon

April 17, 2024

Dealership Rating
Employee Rating

Excellent and friendly service. My service appointment was efficient and everything well explained and my questions answered More

by boston buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Herb Chambers Volvo Cars Norwood responded

We're glad to know you had an efficient and friendly service experience at Herb Chambers Volvo Cars Norwood! We always aim for clear communication. Thanks for the review, we appreciate it!

April 12, 2024

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Was very stressful for service today. They were going to switch cars with me at my home for service. They never showed up and then I had to call and wait another two hours for delivery. More

by Aenglish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Herb Chambers Volvo Cars Norwood responded

We strive for efficient and reliable service, so it's disappointing to know we didn't meet those expectations this time around. Your feedback is valuable in helping us improve. Please accept our apologies for the inconvenience caused. Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

March 22, 2024

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The service department is professional and keeps you informed on all repairs. Paul makes the process easy and stress free More

by slimjem1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Barreto , Every person during the process was great

Mar 22, 2024

Herb Chambers Volvo Cars Norwood responded

We're glad to know our service department at Herb Chambers Volvo Cars Norwood made your experience stress-free and easy! We'll pass along the kind words to Paul. Thanks for sharing your review!

March 13, 2024

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Employee Rating

I have been with this dealership for years and have no plans to go anywhere else! The service and staff are the BEST! They make their customers feel special in all that they do More

by Me
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, Jose Barreto , Peter Brown

Mar 13, 2024

Herb Chambers Volvo Cars Norwood responded

We're delighted to know you've had such a positive experience with us at Herb Chambers Volvo Cars Norwood over the years! Our team always aims to make our customers feel special. Thanks for sticking with us, and here's to many more great experiences ahead!

March 11, 2024

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Mr. Paul Dixon is Great 👍 😊Greatest customer service guy.He looked at the problem and came to me and said fuel pipe needs to be replaced and we have to order part will take two to three days. Also he re More

by Dealer Rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers, Mike Alessi, Nick Salem , Peter Brown

Mar 12, 2024

Herb Chambers Volvo Cars Norwood responded

We're so glad to know that Paul was able to provide you with such excellent service at Herb Chambers Volvo Cars Norwood! It's great hearing how he eased your worries. Thanks for sharing this experience, we appreciate it!

February 28, 2024

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Fantastic as always. Great service. The technicians are terrific. I was taken right on time. More

by Trishmblomquist
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Herb Chambers Volvo Cars Norwood responded

This is great to hear, Trish! Thank you for being a valued Herb Chambers Volvo Cars Norwood customer!

February 25, 2024

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Paul was really wonderful! Very understanding and knowledgeable about my car issue. Nice guy! Great experience! More

by Lisa
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Recommend Dealer
Yes
Feb 26, 2024

Herb Chambers Volvo Cars Norwood responded

Hi Lisa! We're glad to know that Paul was able to assist you with your car issue at Herb Chambers Volvo Cars Norwood. Thanks for sharing your positive experience!

February 25, 2024

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Employee Rating

Scheduled my 90k mile service. Paul Dixon checked me in. True professional. Went over service and asked if I had any other concerns. Had me in a loaner and out the door. Fast and e More

by Johnfrancismorgan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Herb Chambers Volvo Cars Norwood responded

John, we're glad to know Paul provided you with such a thorough and efficient service experience at Herb Chambers Volvo Cars Norwood. We aim for every customer to feel valued! Enjoy your freshly serviced vehicle.

February 14, 2024

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Never a bad experience with the service department at Chambers volvo in norwood. Paul is excellent, straight to the point and personable. The warranty experience is as easy as can be. The advisors wor More

by Jcat009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Ayers

Feb 15, 2024

Herb Chambers Volvo Cars Norwood responded

We're delighted to know that you've consistently had positive experiences with our service department at Herb Chambers Volvo Cars Norwood. It's great to see Paul and the team are providing excellent communication and efficient services. We appreciate your feedback!

February 11, 2024

Dealership Rating
Employee Rating

Ray was extremely pleasant to deal with. He made sure to listen to us and took the time to make us feel like our business mattered to him. He spent quite some time going over everything incl More

by sab02135
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vanya Sacco , Ruwaide

Feb 12, 2024

Herb Chambers Volvo Cars Norwood responded

Hi Sab! We're delighted to know that Ray provided you with such a positive experience at Herb Chambers Volvo Cars Norwood. It's always our goal to make sure every customer feels valued and well-informed. Thanks for sharing your feedback!

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