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David Estrada

Overview Reviews (20) Inventory (334)

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David Estrada

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David Estrada

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.6

20 Reviews

Overview Reviews (20) Inventory (334)

Dealership Experience

1 yr, 5 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English

Spanish

4.6

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of David Estrada

May 10, 2024

Dealership Rating

Employee Rating

Courteous, professional, and on time! Had oil change and tire rotation in less than 30 minutes. Had oil change and tire rotation in less than 30 minutes. More

by dzzahner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us at Robert Brogden Buick GMC! We are thrilled to hear that your oil change and tire rotation were completed efficiently and on time. Your satisfaction is our priority, and we look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 07, 2024

Dealership Rating

Employee Rating

Excellent service and great communication. Very pleased and will return. Appreciated the prompt response and thoroughness of the work. Very pleased and will return. Appreciated the prompt response and thoroughness of the work. More

by rshearer76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Land

Helpful 0

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May 08, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Robert Brogden Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Robert Brogden Buick GMC Team

May 06, 2024

Dealership Rating

Employee Rating

David could teach a class on customer service. Honestly, I may request him in the future. He was perfect. Honestly, I may request him in the future. He was perfect. More

by RICH.NASHCO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 08, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for the nice review, Rich! We really appreciate this feedback and we'll be certain to share your compliments with David. We pride ourselves on offering high-quality customer service, and we are glad our team was able to take care of you. It was our pleasure! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2024

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Employee Rating

I had a sensor go bad on my new GMC denali truck and they took great care of the problem. took great care of the problem. More

by tstamm54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

May 03, 2024

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Employee Rating

My experience with David Estrada in the service department could not have been better. David kept me up to date every step of the way. department could not have been better. David kept me up to date every step of the way. More

by Kphelps

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 26, 2024

Dealership Rating

Employee Rating

The people are really cooperative and respectful. They managed to get me a 2024 canyon at my preferred monthly payment. However they valued my previous vehicle a little shorter than I would have hope They managed to get me a 2024 canyon at my preferred monthly payment. However they valued my previous vehicle a little shorter than I would have hoped. I would go to other dealers to get your vehicle appraised before coming here just so you have multiple opinions. They have a good amount of discounts and they are super nice to work with. I would 100% recommend buying your next car with them. More

by mvm

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter

Helpful 0

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Apr 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for providing this feedback about your experience at Robert Brogden's Olathe Buick GMC. Our goal is to always provide a positive experience and we are glad to hear you are enjoying your new Canyon. Hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

April 22, 2024

Dealership Rating

Employee Rating

Took over an hour and a half to complete an oil change! I would understand that if I was just walking in, but I had an appointment. To point out the obvious, this is unacceptable. I could have gone to J I would understand that if I was just walking in, but I had an appointment. To point out the obvious, this is unacceptable. I could have gone to Jiffy Lube and been in and out in 10-15 minutes. Pathetic! More

by mark.barnes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger

Helpful 0

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Apr 22, 2024 -

Robert Brogden Buick GMC responded

We know your time is valuable and try to get our customers in and out as quickly as possible. Our service appointments are performed by factory trained technicians using OEM products, which help maintain performance and reliability. They include the oil change as well as a multi-point inspection of the vehicle. This does take longer than “express” type locations, but provides added peace of mind. In the future, we will strive to communicate better expectations for the appointment. Sincerely, The Robert Brogden Buick GMC Team

April 21, 2024

Dealership Rating

Employee Rating

David Estrada's customer service is excellent. You might want to hang on to him, service with a smile, strike that, service with enthusiasm is a rare commodity these days and David has it in abun You might want to hang on to him, service with a smile, strike that, service with enthusiasm is a rare commodity these days and David has it in abundance. Thanks, David! More

by DAVID.DARBY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

Robert Brogden Buick GMC responded

David, we appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that David provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Robert Brogden Buick GMC Team

April 18, 2024

Dealership Rating

Employee Rating

very good i am not going to waist my time and write anymore. ok ok ok ok ok ok ok anymore. ok ok ok ok ok ok ok More

by justinwrobbins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 19, 2024 -

Robert Brogden Buick GMC responded

Justin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

April 17, 2024

Dealership Rating

Employee Rating

Dominik is a great asset for Robert Brogden Buick GMC. He answered all our questions truthfully and to the best of his ability. He answered all our questions truthfully and to the best of his ability. More

by lindaxanderson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dominik Warren

Helpful 0

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Apr 18, 2024 -

Robert Brogden Buick GMC responded

Hello Linda! It is great to hear about your recent experience. We will certainly pass on your feedback to Dominik as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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