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Brian Land

Overview Reviews (16) Inventory (307)

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Brian Land

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Brian Land

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.6

16 Reviews

Overview Reviews (16) Inventory (307)

4.6

16 Reviews

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16 Reviews of Brian Land

April 25, 2024

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Employee Rating

Called with problem with car and was able to get problem resolved same day. Very efficient. resolved same day. Very efficient. More

by jsamerman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 25, 2024 -

Robert Brogden Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden's Olathe Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

April 22, 2024

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Employee Rating

Transmission issues have not been resolved after 3 visits. Parts have been replaced but still having issues with a brand new vehicle. visits. Parts have been replaced but still having issues with a brand new vehicle. More

by drarnold22

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Apr 22, 2024 -

Robert Brogden Buick GMC responded

We value hearing about your experience at our dealership, Arnold. We take customer care very seriously at Robert Brogden Buick GMC and we assure you that we are truly dedicated to rectifying this situation. We would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

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Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada

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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2024

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Employee Rating

Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

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David was very friendly and the service was great. Tad bit expensive for an oil change but I do understand inflation. Tad bit expensive for an oil change but I do understand inflation. More

by terry_jw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, David Estrada

Helpful 0

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Mar 15, 2024 -

Robert Brogden Buick GMC responded

Thank you for the great feedback, Terry! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

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Brian was great. Had to look up my reward points and he was very helpful. Had to look up my reward points and he was very helpful. More

by slafon3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 15, 2024 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Brian! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 13, 2024

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Great team and they really seemed to care about their customers. Would definitely recommend to friends and family! customers. Would definitely recommend to friends and family! More

by nick.mcwain28

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Sebastien Granger, Tim Lewis, Alyssa Raby, Max Skid

Helpful 0

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Mar 13, 2024 -

Robert Brogden Buick GMC responded

Nick, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 19, 2024

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Employee Rating

The service experience was wonderful and I will continue to go there moving forward.all was nice and knew what they were talking about. to go there moving forward.all was nice and knew what they were talking about. More

by almassey69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby

Helpful 0

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Feb 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 16, 2024

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Employee Rating

Always on time and always solve my problems. And the price is right. And many new vehicles to check out. And the price is right. And many new vehicles to check out. More

by LACDIST

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby

Helpful 0

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Feb 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

February 11, 2024

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Employee Rating

Terrible service and pricing. Serviced 9 days apart and they found $4000 and $1200 after two full diagnostics. Zero transparency and egregious charges. Serviced 9 days apart and they found $4000 and $1200 after two full diagnostics. Zero transparency and egregious charges. More

by jpdutton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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Feb 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

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