David Foland | Page 2

We had an issue with a service appointment in the past but Mario took good care of us and we appreciate it! but Mario took good care of us and we appreciate it! More

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Friendly helpful staff, excellent deal, very nice atmosphere and would highly recommend Castle Ram to anyone looking for a new or used vehicle. atmosphere and would highly recommend Castle Ram to anyone looking for a new or used vehicle. More

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Castle Jeep have gone above and beyond to service my 2020 Grand Cherokee, They took care of my in very timely fashion. They communicated everything and there were no surprises. I appreciated all the help Grand Cherokee, They took care of my in very timely fashion. They communicated everything and there were no surprises. I appreciated all the help and honesty from their Service Manager Mr. Mario Giannolais. Keep up the great work Castle Jeep. I will definitely go back all my sales and services requests More

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Everyone was very courteous and friendly, which created a nice atmosphere to purchase a vehicle. nice atmosphere to purchase a vehicle. More

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Joe Bennish (Service Writer) is the best! Waited on a warranty radio to come in and the day it showed up he got my vehicle in and also did the maintenance while I waited. I have many vehicle Waited on a warranty radio to come in and the day it showed up he got my vehicle in and also did the maintenance while I waited. I have many vehicles I bring to Joe. He's always fair with pricing and gets my vehicles in and out right away. Go see Joe! More

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I’m very happy my experience was very good friendly staff prompt service a real surprise prompt service a real surprise More

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Stopped by for service and waited for the car to be done. Service did a great job, no problem. Everything was done as expected. I was interested in purchasing a new car from inventory, and looked at the Service did a great job, no problem. Everything was done as expected. I was interested in purchasing a new car from inventory, and looked at the "incoming" sheet is the showroom, and the cars visible in the lot. There weren't any cars I was looking for in the showroom, it was being remodeled. In all the time I was at the showroom (about an hour) I saw 4 salespeople look at their phones, and saw two of them briefly talk. None of the 4 asked if there was something they could help with, or if I was interested in looking at a car. Most never left their desk or their phone. I can look their inventory up (and did) on my phone, but would have liked to be able to ask a question, or to see any genuine interest from a salesperson. There was what looked like a sales or general manager in the corner office. He was using his pc, and appeared to be looking at sales and inventory reports. He never looked up or left his desk. Castle CDJR can save a lot of money of they just let their customers do thier homework on their own phones or the web, the salesforce does not really care. More

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Everything was great with the sale and the delivery of the Grand Wagoneer from Naperville Jeep the Grand Wagoneer from Naperville Jeep More

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I needed the oil change, I was asked if I wanted my tires rotated, I do I need it, they said yes, I said ok. Everyone was pretty polite. I got what I needed and more. Thank you. rotated, I do I need it, they said yes, I said ok. Everyone was pretty polite. I got what I needed and more. Thank you. More

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Friendly and efficient. Appreciated being able to complete the test drive, and purchasing process in a few hours. complete the test drive, and purchasing process in a few hours. More

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