David Holmes
David Holmes at Jim Norton Toyota Tulsa
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David Holmes | Page 13

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
145 Reviews
4.8

145 Reviews

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145 Reviews of David Holmes

January 20, 2024

Dealership Rating
Employee Rating

David Holmes is a knowledgeable, efficient professional service advisor that listens to solve my problems More

by Agray40366
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Agray40366 responded

I marked 5 STARS not 4 stars. Mr Holmes went the extra mile to help get my car serviced, explained possible causes and potential cost. I understand my car better and what to expect after talking to him. ANN GRAY

March 31, 2023

Dealership Rating
Employee Rating

Everything went smoothly and everyone was professional. I’ve bought several cars from Jim Norton and plan on buying many more in the future. More

by ericlieberman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Neng Yang , Mychal Zambrano

Apr 03, 2023

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

September 16, 2021

Dealership Rating
Employee Rating

David Holmes, Service Tech, is OUTSTANDING and I rate him 5 STARS every time over the past several years we have taken our vehicle in. He is professional in all ways, courteous, very knowledgeable. It is a More

by Rosalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that David was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 11, 2020

Dealership Rating
Employee Rating

Service is not friendly, attentive. A simple thank you or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting More

by keeseemarshall390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 11, 2020

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns and invite you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com, to discuss this further. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 23, 2020

Dealership Rating
Employee Rating

I have bought 2 new Cars and I would never go anywhere else the sales department is good the service department is good I have not met one person that was not friendly it is the only place I would go to b More

by keehnlisa60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Benjamin, Anna Ford, Brett Fry, Tammy Smith

Oct 26, 2020

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 10, 2020

Dealership Rating
Employee Rating

This is the 6th new car that I have purchased from Jim Norton. I recommend the dealership without reservation. All of the salesmen have been knowledgeable and helpful but Devin was especially so. I really More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hembree, Devin Roberts

Sep 11, 2020

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 07, 2020

Dealership Rating
Employee Rating

Went above and beyond my expectations, he worked with me; not the other way around - like so many others. Because of Robert i have a lot of truck for my money. Thanks Robert. More

by Nicholas.dilonardo
Recommend Dealer
Yes

Other Employees Tagged: Robert Blocker , Cameron Goad

May 08, 2020

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

May 01, 2020

Dealership Rating
Employee Rating

Best dang salesman I've ever worked with, no BS, understood my vision, and made it happen! Service guys treated me with respect and we're very patient with all of my questions and concerns. I would More

by amesless
Recommend Dealer
Yes

Other Employees Tagged: Earnie Plumbtree , Michael Douglas, Shelly Smith, Jarrod in parts

May 01, 2020

Jim Norton Toyota Tulsa responded

Thank you for the feedback! We are happy to hear about your positive experience at Jim Norton Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

June 15, 2019

Dealership Rating
Employee Rating

Very good experience Our daughter has been a very happy Jim Norton customer for over 8 years. So when we decided to look at a Toyota Avalon, we knew where to go. Our daugh More

by Debbie W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores, Roger Hensley, Misty McDonald

Jun 16, 2019

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review, Deborah! We feel so grateful that you chose to come to our dealership. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

September 18, 2018

Dealership Rating
Employee Rating

Best Experience Ever One thing I can not stand is to be pressured by a salesman and this was the only place that I didn't experience that. The other dealership I went to d More

by anstarr30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Blocker , Grant Geer

Oct 02, 2018

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this excellent feedback. We aim to provide a friendly, helpful, and pressure-free buying experience. Thank you for giving us the opportunity to earn your business and we look forward to helping you again in the future. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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