Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis
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Dawn Kelly | Page 2

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.8
329 Reviews

Dealership Experience

9 yrs

Industry Experience

9 yrs

Languages Spoken

English English

4.8

329 Reviews

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329 Reviews of Dawn Kelly

April 30, 2024

Dealership Rating
Employee Rating

Dawn always has welcoming energy. Every time my car needs service she is quick to respond, professional and resourceful. She's personable and kind. When I'm not working with Dawn the More

by WILLISQUANEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

April 29, 2024

Dealership Rating
Employee Rating

They are the best of the best . Always great customer service and are always upfront about cost for repairs. We wouldn' t go anywhere else for repairs or buying vehicles. We tell ev More

by Rosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

April 26, 2024

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Employee Rating

I was given incorrect information when making the appointment as well as when I arrived incorrect information was then given. Improper diagnosis on lower oil pan, was told that it was rusted through More

by Estaban111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger Service Manager 414-327-6000

April 24, 2024

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Employee Rating

car was repaired beautifully where couldn’t even tell it was in an accident. on time and on budget More

by ROB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo

Apr 26, 2024

Gordie Boucher Lincoln of West Allis responded

Hello Rob: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

April 13, 2024

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Employee Rating

They were able to get me right in, for my front end alignment . While my car was in for service, they also performed the active recalls. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Loth

Apr 14, 2024

Gordie Boucher Lincoln of West Allis responded

Hi Jennifer: Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Roy Reger Service Manager 414-327-6000

April 11, 2024

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Recent experience was pleasant and easy. Loaner car was a plus and process was easy as car was dropped at my home. More

by Carrietaylor0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Gordie Boucher Lincoln of West Allis responded

Carrie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 06, 2024

Dealership Rating
Employee Rating

Gus Hollo is a great salesman. Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on More

by GGRACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison , Gus Hollo

Apr 08, 2024

Gordie Boucher Lincoln of West Allis responded

It's great to hear that Gus was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

April 03, 2024

Dealership Rating
Employee Rating

I always receive the utmost respect and service every time I bring my vehicle in for service. More

by O.C. Davis
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Apr 04, 2024

Gordie Boucher Lincoln of West Allis responded

Hi O.C. Davis, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please let us know if we can ever help you in the future.

April 01, 2024

Dealership Rating
Employee Rating

We trust this dealer with the maintenance of our two Lincolns! James and Dawn have had our backs! More

by NANCYBERNIER
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Apr 02, 2024

Gordie Boucher Lincoln of West Allis responded

Hi Nancy, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

March 30, 2024

Dealership Rating
Employee Rating

It was very efficient. The people were very helpful and friendly. Ok. 4 more words. More

by annesley
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Apr 02, 2024

Gordie Boucher Lincoln of West Allis responded

Hi Annesley, thank you for your kind review; we are happy to pass along your comments to the team! We hope to be of service to you again in the future.

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