Dawn McStine
Dawn McStine at Bozard Ford Lincoln

Dawn McStine | Page 4

Quick Lane Service Advisor

Bozard Ford Lincoln

540 Outlet Mall Boulevard
St. Augustine, FL 32084

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91 Reviews
not yet
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91 Reviews

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91 Reviews of Dawn McStine

February 21, 2018

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Employee Rating

Exhilarating I have interacted with many, many service departments over the years - Bozard Ford is second to none! Everyone that I encountered was super friendl More

by truckwars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 29, 2017

Dealership Rating
Employee Rating

Top notch service The service department here at Bozard Ford never disappoints, with there winning service writer Jeff Sparks and Ed Roberts overseeing both service de More

by ss1971454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2017

Bozard Ford Lincoln responded

John, Dawn, Ed and Jeff are great! They are always sure that our customers are well taken care of and happy! Thank you for taking the time to share with us and we look forward to the opportunity to serve you again in the future!

April 21, 2017

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Employee Rating

Excellent Service I have been using the Quick Lane since it opened and I have never been disappointed. The attention to detail is truly outstanding. All the people have More

by RichPort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2017

Bozard Ford Lincoln responded

We are so glad to hear that you always have a great experience while here with us! We always want to be sure that our customers are happy and well taken care of! Thank you for taking the time to share with us and we look forward to the opportunity to serve you again in the future!

March 24, 2017

Dealership Rating

Just an oil change I could go to the nearest dealer but I don't. Prefer the Bozard/Ford Quick Lane folks. They're polite and do good work, and my preference. Bought it t More

by eaglesr244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2017

Bozard Ford Lincoln responded

Wonderful to hear! We always want to be sure that our customers are happy and well taken care of! Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

March 08, 2017

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Employee Rating

Regular service on my F250 Came in without an appointment for an oil change and tire rotation and received great quick service! Truck was picked up later in the day and had been More

by chines1423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Fletcher

Mar 08, 2017

Bozard Ford Lincoln responded

We are pleased to hear that you had a great experience while here with us! We always want to be sure that our customers are well taken care of and happy! We look forward to the opportunity to serve you again in the future!

November 21, 2016

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Employee Rating

Rude and Incompetent I heard them talking xxxx about me behind my back. The mechanic didn't realize I was standing right there. They were making comments saying things lik More

by AARON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 25, 2016

Dealership Rating
Employee Rating

Thankful for a good honest dealership Could not ask for a better place to buy and have our cars serviced. They go out of their way to make sure you are taken care of and satisfied with yo More

by Superfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcia Nelson, Billy (BadBoyBil) Arndt, Piper Bueno, Stewart Durden, Sonya Miller, Tischler Nelson , Greg Brown, Greg Hanson, Kevin Noble, Erik Shipley

Oct 26, 2016

Bozard Ford Lincoln responded

We are happy to hear that you always have a great experience with us! We always want to be sure that our customers are well taken care of and get nothing but the best! Thank you for taking the time to share your review with us and we look forward to the opportunity to serve you again in the future!

October 04, 2016

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Employee Rating

Quick,fast and very nice and friendly staff. Atttt service, love the car wash and vacuum perks. Will definitely continue to bring both my vehicles up there. Really wish they gave out more discoun More

by jstonesspmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2016

Bozard Ford Lincoln responded

Dawn is awesome! We are glad to hear you had a good visit with us and choose to continue to service your vehicle with us. Thank you for taking the time to share your experience with us and we look forward to the opportunity to serve you again in the future!

October 03, 2016

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Employee Rating

Great Service and Great Staff The service at the Quick Lane was fast and great. Dawn and Sonya help me to the max. Keep Rockin. Thanks to the wonderful people at Bozard More

by Xavier99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonya Miller

Oct 04, 2016

Bozard Ford Lincoln responded

Dawn and Sonya are awesome! We are happy to hear that you had such a great experience with us. We always want to be sure that our customers are happy! Thank you for sharing your review with us and we look forward to serving you again in the future!

September 12, 2016

Dealership Rating
Employee Rating

Was told I needed work that ended up not being so Told I need over $2000 in work on my Toyota minivan. Took it to Toyota dealership and they said I needed new tires...not bearings! More

by julierolf2757
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Sep 13, 2016

Bozard Ford Lincoln responded

Julie, I would like to start by thanking you for taking the time to write your review. We truly apologize for your recent experience with us! I appreciate you taking the time to speak with me and truly value your feedback. I look forward to working with you when you come back in! Like I stated while speaking with you if there is anything I can do to make this right or further assist you at anytime please feel free to contact me directly! Thank you so much! -John Douglass Quick Lane Manager (904)436-6064

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